Reviews
NEW LEASE
.. EVERYTHING I NEEDED TO KNOW WAS EXPLAINED IN DETAIL'ABOUT THE NEW LEASE PROGRAM AND NEW PACIFICA. OUR SALESMAN WAS NOT IN A HURRY, NOR DID WE FEEL PRESSURED.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's wonderful to hear, Savannah! It's perfect to hear that Allen was able to take his time during your visit with us, we hope that you're loving the new ride. Thank you for the review, come back and visit us again sometime!
they wanted to lease me a car
They listened to the deal I wanted to make and they made it happen. I assumed, from our initial discussion that I was asking too much so they couldn’t deal. But less than 48 hours later they called me that they “sharpened their pencils” and could meet my expectations. My business was important to them. We both won
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad that we were able to get you the deal you were looking for, congrats on your new vehicle. Thank you so much for leaving us this positive review, we would be happy to help you out again when you're ready for service!
New ram lease
Needed a truck with more power to pull my camper. Mike yezak and shuman chrysler helped me pull forward on my current lease and get the truck i needed. I am very pleased with the level of service and communication. I look forward to doing business in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for visiting us, we're happy to hear that you were pleased with your experience here. It's great to hear that Mike was able to get you into the new truck that you were needing, that's fantastic! Let us know when you're ready for your first service appointment, we'd be more than happy to help you!
EXTRA MILE
GREAT SALESMAN , WENT THE EXTRA MILE JUST 30 MINUTES BEFORE CLOSING ! I WAS ABOUT TO PICK UP A CAR FROM ANOTHER DEALER FIRST THING IN THE MORNING, MY SALESMAN WENT OUT MOVED THE CAR WE TALKED ABOUT UNDER SOME LIGHTS < SPOKE WITH HIS SALES MANAGER AND OFFERED ME AN UNBEATABLE DEAL , I PICKED UP THE CAR THE NEXT MORNING ,. THANKS JOHN XIA , YOUR A GREAT REPRESENTATIVE OF SHUMAN CDJR !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John is indeed a great member of Shuman CDJR, we're glad that he was able to help you into your new vehicle. Thank you for letting us know that John was able to get you a great deal, congrats on the purchase! We had a great time being able to help you, we hope you visit us again when you're ready for service!
Best car buying experience
The best experience buying a car. The entire staff was friendly and had a smile on their face so we felt comfortable from the start. Our salesman Allen Myers was the best. So honest, friendly and informative. Never rushed or pushed. We all know how car buying day can be and this was actually a fun pleasant experience. I will be recommending Shuman and Allen to my friends and family. Thank you Shuman
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful that Allen and Justin were so friendly and able to give you the best experience with us, Becky. We're proud that they were able to get you into a new vehicle, we hope it's perfect for you! Thank you so much for this review, we hope we can help you out again next time you need anything!
Excellent customer service.
This dealership is always a pleasant experience. Amy Luoma made purchasing a new vehicle wonderful! She worked with me and everything ran smoothly when I picked up my new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We always push ourselves to give pleasant experiences for our customers, Darlene. We're glad that Amy was able to do so while getting you into your new vehicle, congrats on the purchase! Thank you for reviewing us, come back and visit us again if you need anything else!
Knowledgebly, friendly and courteous Sales Person
I appreciate the fact that the Sales people are non-commissioned. They don't try to pressure you one way or another. They simply work with you and go over all your options in order for you to drive away in the vehicle that you want. They even made it possible for my wife and I to drive away in a new lease the same day as our visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! Congratulations on your new lease! It's great to hear you had such a great experience with us and we hope to see you again soon!
Best customer service!!
Earle Braley was professional, helpful, friendly and knowledgeable . The entire experience from walking in the door to the closing of my Jeep Cherokee was wonderful. Best customer service and I got a great deal. I would recommend Earle Braley if you are looking for a great car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and recommendation! We couldn't be happier to hear you had such a great experience with us! Congratulations on your new Jeep! We wish you many safe miles ahead and hope to see you again soon!
Cathykisic, we are so glad that Earle was able to provide you with such a great experience. We all appreciate the recommendation and the 5-star rating. We hope to see you again soon!
Fast and easy
My experience was really fast and easy. Amy was great and helped me with whatever i needed and got me the truck i wanted. I will definitely do business here again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's what we like to hear! Congratulations on your new truck! Thank you for your review and business! We can't wait to have you back soon!
Best deals, best customer service, exceptional experience
Joseph Clement was beyond wonderful in helping me get the best deal and provided me with the top most customer service. I got a great deal on my Jeep and I love it, he got me numbers quick and worked within my budget. I highly recommend paying a visit to Joe. His service and deal compared to the other 4 Chrysler dealerships I went to was out of this world. Thankful for great service and for my new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Jeep! Thank you for your review and feedback! It's great to hear you had such a great experience with us and we hope to see you back again soon and wish you many miles of smiles ahead!