Reviews
BEST Service!!!
The reason we chose Shuman over the other dealership we had went to previously was because of the superb and great experience we had with the car salesman, Ross Coppersmith. Ross was very good with my son and husband and had a lot of patience and followed up with me regularly while were still deciding on what vehicle to lease for my son. Ross was very accommodating and it was because of him on why we leased the car through Shuman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback about your experience working with Ross! He is certainly an asset to our sales team. We appreciate your comments and hope to see you back again in the future!
Excellent overall leasing experience.
The entire experience in leasing a new Dodge Charger was efficient, smooth, and enjoyable in all respects. We found a car in stock that matched our requirements and were able to test drive it before leasing it. This dealership is highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We are so happy to hear you had a great experience with us! We hope you are loving your new car! We look forward to seeing you back again soon!
Awesome sales guy Joe Clement
Worked with an awesome guy named Joe Clement who went above and beyond to help me and never complained about all my questions. He was also very funny!! Will go back to see him for my next lease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!We are so happy to hear you had a great experience with us! Joe will be so pleased to hear your kind words! We look forward to seeing you again soon!
Phenomenal experience!
I have nothing but positive things to say about Shuman’s. Both myself and my fiancé have purchased cars through this dealership and the employees have all been responsive, easy to work with, and great custom service! They stand behind their products and services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful rating! We’re so happy to hear you feel that way about the team here at Shuman. It’s customers like you that we enjoy seeing time and time again!
Great sales department
Amy went above and beyond to make sure I was satisfied with my new lease! She was very helpful and worked hard to get me a lease within my budget!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Leslie, We couldn’t be happier to hear that you're satisfied with your experience with us. If you need anything else, please come back and see us again.
Superb Experience
I had excellent service fast process and my salesman Allen Myers was very knowledgeable and helpful and the process was very fast,best experience I had with buying a new truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's what we like to hear, Virgas! It's good to know that Allen took such great care of you. Thank you for your great review, and congratulations on your new truck!
Early Lease Trade-in for a Jeep Compass
It was great working with my Sales and Leasing Consultant, Allen Myers. He was very helpful, answered all of my questions, and made sure I was comfortable and happy with the Jeep I was getting. He went out of his way to make sure I was getting the best deal with all the features I was looking for. He was also very friendly and it was a pleasure working with him! Justin Davis, who I leased my first car through, did all the final paper work with me and was just as helpful and friendly. Overall, I am very satisfied with the whole process of trading in my old lease and getting my new Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking your time to write us a review, it's always greatly appreciated. It's fantastic that Allen was so helpful and able to give you a comfortable and happy experience with us. Congrats on your new Jeep, we hope you love it! When you're ready for your first service appointment, come and see us!
New Dodge Lease
I worked with Mike Yezak. He was straight forward and to the point. I gave him my parameters for a new Dodge Ram lease and he was able to make it happen. I like the no-pressure approach on the day of signing paperwork (upcharges/add-ons). I'll be back for the next lease in two years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that Mike was straight forward and to the point, congrats on your new vehicle! Thank you for taking your time to leave us a review, we'll be counting down the days until your next visit!
Great experience
Got my new Dodge Ram two weeks ago. And I’m In love with it. Great experience from beginning to end from this dealership. Mike yezek was great. Upfront , honest , friendly and to the point. Chris quackenbush was the sales manager , he was great, very helpful n patient. Between the two of them , they got me the truck I asked for, the add ons, and the price. This is my third time dealing with them both. And illl be back for the next three to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad to hear that your car buying experience was an enjoyable one. We strive to ensure that every car purchase is a great experience for our customers. We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. Thank you for visiting us, and we look forward to working with you again in the future!
Non Commissioned Salesman make for an awesome experience!
My sister had bought a car here and highly recommended it. We were casually looking one Saturday knowing we needed to find a new car within the next 30 days. We went in and were greeted right away. They had a salesman, John Ormsbee help us right away. He started with questions on what we were looking for and was very patient with us as we kept changing our minds. Within 30 minutes we felt so comfortable with him that we put a deposit down for him to find us just the right Jeep. Because they don’t work on commission, we never felt he was trying to push us one way or another to benefit himself. Within a couple days we had agreed on a Jeep and a price that I thought was more than reasonable. He was easy to communicate with and let me know everything I needed well in advance. That way when we went to pick up the Jeep all of our paperwork was complete. The process of delivery took only about an hour. The Jeep was full of gas and in perfect condition. The Finanace manager was great and they have really cool technology to make the paperwork less daunting. I would highly recommend this Dealer. We will definitely be going back for future purchases!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation and positive feedback about your recent experience with Shuman Chrysler Dodge Jeep Ram, Amy and Paul. We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that from our entire team. Feel free to stop back in if there's ever anything else you need from us!
