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Toyota of Gladstone

(8,289 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Erik did a great job for us.

Erik did a great job for us. He is very fast and helpful. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

You are welcome! Thank you for choosing Toyota of Gladstone to purchase your Lexus!

Very helpful and professional.

Very helpful and professional. A great experience through the entire process. Would highly recommend Toyota of Gladstone.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

I walked in and a few hours later I drove away with a

I walked in and a few hours later I drove away with a beautiful new truck. Everyone was so helpful. I had the best sales person, Bobby and even the finance person was wonderful. Highly recommend!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We appreciate you! Thank you so much!

They have patiently and successfully helped me obtain a

They have patiently and successfully helped me obtain a vehicle from all the way across the US. They took the time and necessary steps to further my betterment by working with pricing and dealing with uncommon circumstances.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Anthony, thank you very much for your business and your kind words about working with Becka Stern!

very pleasant staff, knowledgeable and were not afraid

very pleasant staff, knowledgeable and were not afraid to say when they didn't know an answer.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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Dealer response

We appreciate your review! Thank you!

Rebecca helped facilitate every step along the way and

Rebecca helped facilitate every step along the way and jumped through many hoops to get me a good deal and lay out plans clearly.

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  • Overall experience 5.0
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Dealer response

Anthony, thank you very much for your business and your kind words about working with Becka Stern!

Nan went above and beyond the call to serve my needs for

Nan went above and beyond the call to serve my needs for buying a used car!! I knew what I was looking for. And she helped make the process really easeful to test the vehicle and answer all my questions. She was super helpful and very knowledgeable.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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  • Shopped for a used car
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Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

Nan was excellent!

Nan was excellent! She was very connected and caring in helping me get the right vehicle. She listened and helped answer my questions. She even followed up and assisted me with some logistical questions I had after the sale!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

Brenden responded quickly and accurately to my inquiry

Brenden responded quickly and accurately to my inquiry re: when ‘24 hybrid Land Cruiser would be available.

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  • Overall experience 5.0
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Dealer response

Thank you, Chuck!

I think you have a lot of great people working at

I think you have a lot of great people working at Gladstone Toyota. I had no problems buying the car I wanted. However, before I took possession of the car I asked for the chip in the windshield to be repaired and asked that they clean the inside of the windshield. Neither was done. I had to make an appointment and come later to get the chip fixed. The car looked great on the outside and except for the unclean windows, I am very happy with my purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much Kat! We not only appreciate the opportunity but the honest feedback as well. Please let us know if you need anything at all.