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Toyota of Gladstone

(8,293 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Clean, friendly, close to home, good communication, a lot

Clean, friendly, close to home, good communication, a lot of options on vehicles clean restrooms

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Daniel!

Nate was very transparent with us, and made the buying

Nate was very transparent with us, and made the buying process very easy! Highly recommend Gladstone Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, and your recommendation!

The whole experience was very smooth and straight

The whole experience was very smooth and straight forward. Brendon was very nice and helpful, and made sure to know what I was looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gavin, thank you for your business, and welcome to the Toyota of Gladstone family!

Brendan was professional, efficient, knowledgeable and

Brendan was professional, efficient, knowledgeable and personable throughout what is typically a frustrating process. Very happy with my Prius.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

I wanted my oil changed!

I wanted my oil changed!!2hrs later had to find out where my truck was...Was told they rotated the tires only.......The recite was not in my name but my husbands who has nothing to do with the truck I asked them to change that they did not....So no oil change 2 hrs later..I am not very satisfied with Toyota at all!!!!!!!!And I had a appointment early in the morning. What a joke.......

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kenny was wonderful, professional and kind like always.

Kenny was wonderful, professional and kind like always. This is the second car we purchased and always ask for Kenny.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Kenny at Gladstone Toyota is the best experience with a salesperson. This is our second vehicle we purchase and plan on coming back again. Come ask for Kenny

We've been going to this dealership because of Kenny.

We've been going to this dealership because of Kenny. He is very fair to work with and provide exceptional customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate it!

We friendly, accommodating, understanding, beautiful

We friendly, accommodating, understanding, beautiful store, very clean, customer service was great sales person was wonderful and financial manager was wonderful!! Second truck I bought from them in 5 years!! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business!

Very respectful helpful loved working with him, knows his

Very respectful helpful loved working with him, knows his job and is a good communicator

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about working with Manuel Navas and Dolf Nuno, Helen!

This is my second time purchasing a vehicle with Kenny

This is my second time purchasing a vehicle with Kenny and its always a great experience he is cery helpful and always does the best to get you a great deal. HIGHLY recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Leticia!