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Toyota of Gladstone

(8,285 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,285 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Wendal and Manny were extremely helpful in getting the

Wendal and Manny were extremely helpful in getting the exact car that I wanted. Great communication and customer service. Wendal went above and beyond and I would recommend him to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Kelly, thank you for your business!

Ernesto was extremely professional and helpful during our

Ernesto was extremely professional and helpful during our car buying experience. I’d recommend Ernesto to a friend looking for a car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much Mike! We are so grateful to you for the opportunity. Welcome to our family.

The team was friendly, professional, and extremely

The team was friendly, professional, and extremely helpful. Totally recommend and will be back for future purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so thankful to you for allowing us to earn your business and for sharing this review. Welcome to our family and please let us know if you need anything at all.

It’s a very nice dealership.

It’s a very nice dealership. The people are really nice and helpful and help you find your perfect car!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on that beautiful Camry Yessica! Welcome to our family!

I contacted Toyota of Gladstone for a Toyota 4 runner.

I contacted Toyota of Gladstone for a Toyota 4 runner. I told lina what I wanted and she found it for me! I was really excited because for the price I got more than expected. I absolutely would recommend Lina and Toyota of Gladstone. And a big Thank you to MO MO in finance for a fun time signing for our vehicle. It was a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this review! We are so happy that we were able to find you the right 4Runner in this crazy market! Welcome to the Toyota of Gladstone family.

Everyone that we interacted with was very helpful and

Everyone that we interacted with was very helpful and took their time to make sure that we had everything we needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you Hope! We are so grateful to you for allowing us this opportunity. Welcome to the Toyota of Gladstone family.

Sam was great!

Sam was great! She was patient, responsive and a pleasure to work with throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us! We are so happy to have been able to hep you. Congratulations on your new Tacoma and welcome to our family!

Nate was awesome to work with.

Nate was awesome to work with. He was communicative, timely, personable, and made the experience seamless and stress free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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Dealer response

What a wonderful story! Thank you so much for sharing it with us and for allowing us the opportunity to earn your business. Welcome to the Toyota of Gladstone family.

A process that I was dreading was easy and fun.

A process that I was dreading was easy and fun. Bradley was such a pleasure to work with. I enjoyed him so much. Everyone we interacted with was a pleasure. Really highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Sid! We are so thankful to you for allowing us the opportunity to work together. Welcome to the Toyota of Gladstone family.

We are very pleased with our experience at Gladstone

We are very pleased with our experience at Gladstone Toyota. Erik treated us very well & Rudy was also very helpful. You have earned a new customer & we will highly recommend Erik & Gladstone Toyota in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much Joe! We are so grateful to you for allowing us to earn your business. Welcome to the Toyota of Gladstone family.