Skip to main content

Toyota of Gladstone

(8,289 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

Want to share your experience with this dealership?

Write a review

Duste is the best salesman on the dealership and very

Duste is the best salesman on the dealership and very professional staff you found any car you like here Use or new

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, Marco!

All issues were promptly and professionally dealt with,

All issues were promptly and professionally dealt with, and the salesperson, Roni, accommodated our schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much!

Great simple experience.

Great simple experience. I felt my wants were met at every point. Very happy with my car and all aspects of the sale from planning to tade to financing. Dusty was great at communicating and getting me exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and thank you for your five-star review!

I really appreciate how much they worked with me and got

I really appreciate how much they worked with me and got me the best deal. Manuel was great to work with and really understood what I was looking for. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business!

Not only was this my first off-the-lot car purchase ever,

Not only was this my first off-the-lot car purchase ever, but it was my first Toyota purchase also and the team made it an incredibly easy and hassle-free experience. Extra thanks to Ian for sending me photos and updates of the car from start to finish and answering all of my questions in a prompt and efficient manner. I would 10/10 recommend Gladstone Toyota to anyone in the market for a new or used car. Thank you to the whole Gladstone team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You are very welcome, and thank you for joining the Toyota of Gladstone family!

Great team to work with and was kept updated throughout

Great team to work with and was kept updated throughout the buying process. Dusty made himself available to answer every question even after selling us the truck. Really appreciated not having typical “salesmanship” experience like you would experience at other dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for choosing Toyota of Gladstone and for your kind words about Dusty Call's service during your purchase!

I have worked with several dealerships-and by far!

I have worked with several dealerships-and by far! From start to finish this was an amazing experience! Ian was phenomenal at keeping me updated about my car at all times! Wow! And finance department! Dolf!!! You were wonderful! They worked so hard and tried to help me as fast and effective as they could! Thank you Toyota of Gladstone for an amazing experience! Rich-thanks for bearing with me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Respond publicly to Toyota of Gladstone

I have bought my last 4 cars from Gladsyone Toyota.

I have bought my last 4 cars from Gladsyone Toyota. Dusty was easy to work with. The whole process was smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

They were super helpful in finding the right car for us

They were super helpful in finding the right car for us and the whole experience was smooth and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and welcome to the Toyota of Gladstone family!

It was a great buying experience from first contact to

It was a great buying experience from first contact to closing. Daniel was helpful and informative every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mark!