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Toyota of Gladstone

(8,289 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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I got an appointment for diagnostics and arrived on time

I got an appointment for diagnostics and arrived on time After an hour and a half I inquired how it was going. I was informed that nobody had looked at it yet! It would be another half hour before someone could get to it. Not awesome

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Rocco, thank you for letting us know about your experience. We do strive for complete customer satisfaction but do fall short on occasion. We are sorry to hear that happened during your visit and will definitely use your feedback to improve. Thank you!

My wife and I have been married 24 years.

My wife and I have been married 24 years. We have ONLY owned Toyotas. This Tacoma was the 13th or 14th Toyota we have purchased. Ian was THE BEST salesperson we have ever worked with….PERIOD! Knowledgeable, helpful, friendly, patient, and so on! It doesn’t get any better. When my wife is ready for her next vehicle, we are calling Ian!!!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for your kind words about Ian Farias's service!

Salesman made everything quick and easy.

Salesman made everything quick and easy. Very pleased with the service and would definitely come back.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

I was looking for a new truck.

I was looking for a new truck. Manny was very knowledgeable about the vehicles there as well as incoming vehicles. He kept in touch on availability. He was kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words! Thank you!

Roni was very helpful!

Roni was very helpful! She found cars that fit my budget and was very kind and patient with me while deciding which vehicle fit my budget best!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you very much for your kind words about working with Roni Smith and choosing Toyota of Gladstone!

Lina was super helpful and courteous throughout the whole

Lina was super helpful and courteous throughout the whole process! Would definitely recommend working with her!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

It was a great place to buy from.

It was a great place to buy from. Efficient, honest and kind . Salesman Daniel was top notch . New his stuff and made it feel like we were buying from a family friend . Would without a doubt recommend this dealership and especially Daniel for your salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

Gracias a Dios tengo mi nuevo Rav4 2022 con la ayuda de

Gracias a Dios tengo mi nuevo Rav4 2022 con la ayuda de Manuel nabas y a toyota muy servicio me ofresieron🤗

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

We were very pleased with all aspects of our purchase.

We were very pleased with all aspects of our purchase. Everyone was pleasant, knowledgeable and helpful all through the process. Thank you Eric Kalik and Toyota of Gladstone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Good experience and helpful through the whole process,

Good experience and helpful through the whole process, Ernesto stayed with me through the whole experience, will recommend family to go to Gladstone Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words! Thank you!