Reviews
Wendell was my initial sales rep 2 days prior to going to
Wendell was my initial sales rep 2 days prior to going to the dealership. We were passed to JC. JC was Patient, Informative, Helpful, he gave us options, and Professional. The entire staff introduced themselves, and were incredibly helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your business, and welcome to the Toyota of Gladstone family!
Everyone was super helpful!
Everyone was super helpful! Roni helped me find the perfect truck for me. Super helpful! I would recommend her.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words! Thank you!
Simple, straightforward process from sale to finance.
Simple, straightforward process from sale to finance. Nate was a great help from our first communication when I submitted info for my trade in via the web site. Would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your business, and welcome to the Toyota of Gladstone family!
This dealership was extremely easy to deal with and did
This dealership was extremely easy to deal with and did everything they could to get me the car I wanted, special thanks to Yu Daniel without him I don't know if I would've gotten the car of my dreams yet!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.
Toyota of Gladstone helped me find the exact vehicle with
Toyota of Gladstone helped me find the exact vehicle with all the features I wanted. They made the whole process from start to finish easy and kept me in informed throughout the whole process. They were friendly and professional and I would highly recommend them to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.
fast and easy dealing with the employee which moved
fast and easy dealing with the employee which moved things along which made the processs as painless as possible
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.
I wish there would be a place to charge cell phones.
I wish there would be a place to charge cell phones. Also it would be nice to provide beverages . Waiting area is cold and unfriendly . Service is good though.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again, I apologize you did not see the charging boxes at the back of the room that we provide for guest use. Hopefully you can return again when we have our cafe re-opened and operational. It was closed due to covid and we are hoping to have it up and running again soon.
Kenny’s charisma and willingness to work together made
Kenny’s charisma and willingness to work together made for a great experience! Thanks Kenny!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.
Everyone was very professional, polite, and friendly and
Everyone was very professional, polite, and friendly and made sure my purchase experience was excellent. Sales process and pricing was very transparent, and there were no surprises. The "Deal" process over the internet, email, text, and phone communications were prompt and clearly handled. Car was ready for delivery when I was told it was expected and it was ready when I arrived at the dealership with the options I had asked. Overall, I am very pleased with the transaction. Nice folks to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.
I made my appointment for Friday morning and when
I made my appointment for Friday morning and when dropping it off Thursday evening the young man at the desk said they could do it that night , so I left it and it was done in an hour ! SWEET !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.