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Toyota of Gladstone

(8,289 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Purchased a new 2022 Tacoma.

Purchased a new 2022 Tacoma. Our sales associate was Daniel. He was courteous and very professional. Helped with all our questions and upfront with the numbers. Extremely happy with our purchase! Will come back again for our next Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Gracias al vendedor Manuel por su excelente atención,

Gracias al vendedor Manuel por su excelente atención, quedó conforme con el confort del vehículo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

Manuel was great!

Manuel was great! Enjoyed his personality and his knowledge. He was so helpful explaining the new features of my Highlander.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and welcome to the Toyota of Gladstone family!

Great service.

Great service. Very easy to work with. Would highly recommend! Manny will definitely treat you right!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

Marco and Miguel were great contacting on the RAV

Marco and Miguel were great contacting on the RAV availability. They worked great to lock in a purchase even though it was over a month before availability. The dealer honored the agreed upon price over MSRP and followed up with the additional service add-ons with the purchase. I had a good and smooth experience with Gladstone.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your kind words about working with Marco Garcia & Miguel Rios! Thank you!

Junel Jeannis-Ostin (AKA Jay) had contacted me in text

Junel Jeannis-Ostin (AKA Jay) had contacted me in text over the phone. Very professional & curious. He asked me what I needed & wanted. I gave him a list. He gave me a few options, without any pressure, said I should come in & get a feel for the right vehicle by via test driving. I've worked for a MAJOR car dealer for several years & know what's what in this field. Let's just say you have a future costumer & I will be referring Gladstone Toyota to others. Jay did an EXCEPTIONAL JOB at meeting my needs & passed that by getting me a better warranty & reaching out to me periodically to make sure I'm still satisfied! Bravo Jay & Bravo Gladstone Toyota 👏👏👏👏👍🤙

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Manuel was fantastic to work with to get my Rav4.

Manuel was fantastic to work with to get my Rav4. Very easy to work with the entire crew from initial contact, sales, and financing. I would recommend highly and will consider driving up again (quite the drive and bypassing at least 5 other Toyota dealerships) to get another car.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

We appreciate your kind words! Thank you!

Everyone we had contact with was really kind.

Everyone we had contact with was really kind. They all worked with us to get a great vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

Awesome to do business with Toyota of Gladstone.

Awesome to do business with Toyota of Gladstone. 2nd Toyota vehicle from them. Manny is a great salesman, very knowledgeable about Toyota products and features. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

We appreciate your kind words! Thank you!

Daniel Yu Is an outstanding salesman, he went above and

Daniel Yu Is an outstanding salesman, he went above and beyond to try to get our deal to work out for us. It took 3 days, but we got it!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 4.0
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Dealer response

Thank you very much for your kind words about working with Daniel Yu! Thank you!