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Toyota of Gladstone

(8,292 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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I have been looking for a basic toyota corolla for the...

I have been looking for a basic toyota corolla for the past 2 months and due to the shortage of cars was having no luck. On a whim i came across the this dealership, called and they happened go have 4 toyota corollas on route! I did the initial paperwork to hold the car all online. It was a seamless and an easy process and the agent Jose answered any questions I had. Once the car arrived i made it to the dealership. Everything went seamless. The staff were patient and pleasant. This is my first time getting a car and Marco and the financial agent Emileigh were very patient, flexible and explained so much. Great experience would recommend this dealership!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sam, we appreciate your business, and thank you for your five-star review!

Very Professional Service. Both people I interacted with...

Very Professional Service. Both people I interacted with communicated well and were focused on servicing my car. Mike listened to my concerns and answered my questions. He also called before Toyota did any service. Mike kept me well informed. The team was very efficient and we picked up our car in record time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words, your business, and welcome to the Toyota of Gladstone family!

Eric was very personable and appreciative of our...

Eric was very personable and appreciative of our business. No one was pushy through the entire process, which some might expect when purchasing a vehicle. We completely enjoyed the service we received from Eric and Toyota of Gladstone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business!

Great experience! Professional, good communication, not...

Great experience! Professional, good communication, not pushy. Friendly and personable staff from sales to finance. I was very pleased with the customer service and am very pleased with my new truck, thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business, Dylan!

Everyone I worked with was friendly, professional &...

Everyone I worked with was friendly, professional & efficient. I didn’t feel any pressure to buy, which is part of the reason I returned months later to purchase the car I really wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business!

Outstanding experience. Excellent communication from...

Outstanding experience. Excellent communication from Scott And the whole team there was straightforward and very efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

JP, we appreciate your business and welcome to the Toyota of Gladstone family!

Owen in Service was very personable, attentative and made...

Owen in Service was very personable, attentative and made sure everything I needed was being taken care of. In fact Service got me out quicker than I was told. Very efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Great experience from online contact to phone and text to...

Great experience from online contact to phone and text to in person meetings. Personable, knowledgeable and professional staff. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback!

Ian was fantastic! He was Patient, funny, responsive,...

Ian was fantastic! He was Patient, funny, responsive, knowledgeable and a pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business!

Manny the best made everything simple really nice guy to...

Manny the best made everything simple really nice guy to work whith 2 time buying from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing us to purchase both of your Toyotas. Thank you so much!