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Toyota of Sylacauga

(886 reviews)
Visit Toyota of Sylacauga
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award 2016 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(886 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Sylacauga from DealerRater.

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Great service We love and appreciate their professional...

Great service We love and appreciate their professional service we will keep coming to get our cars service at Vaden Toyota, again thanks for being a part of the little family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Saturday morning I took my car in for service. Greeted by...

Saturday morning I took my car in for service. Greeted by staff. Service was excellent and in a timely manner. Thanks Vaden Toyota of Sylacauga.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast, friendly and great service. I had no doubt it...

Fast, friendly and great service. I had no doubt it wasn’t going to be a great experience. Toyota is the best and always will be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Vaden made our buying experience so easy. Alice was...

Vaden made our buying experience so easy. Alice was wonderful and helped us find the perfect car for our son who is about to turn 16. There was no pressure or stress at all. Everything went so quickly and we didn’t spend hours waiting at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I called Vaden to inquire about a used vehicle. I was...

I called Vaden to inquire about a used vehicle. I was lucky enough to get connected to Alice. She was responsive, straight forward, and super easy to deal with. Long story short, she sold me a used car from 300 miles away, she’s that good. Awesome experience, would not hesitate to do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I came in for an oil change but decided to purchase a new...

I came in for an oil change but decided to purchase a new 4Runner! Alice was super friendly and helpful. She didn’t waste my time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very friendly. They make you feel...

Everyone was very friendly. They make you feel comfortable enough to know that they’re not going to put you in anything you can’t afford. They work very hard for their customers as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We came looking for David Deloach , but Austin served us....

We came looking for David Deloach , but Austin served us. We enjoyed talking with him and he worked to find the Highlander that worked best for our family. We were very pleased with those who served us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All dealerships aren't equal with maintenance services....

All dealerships aren't equal with maintenance services. Unfortunately I found their pricing unacceptable for service given. I won't return for any more punishment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I see how Alice has all the awards she has. She is great....

I see how Alice has all the awards she has. She is great. I wish I could multitask like her. We never felt neglected. She was providing excellent customer services to multiple customers. Friendly staff. It was quick as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.