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Feldman Chrysler Dodge Jeep Ram of Clarkston

(588 reviews)

Reviews

(588 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Feldman Chrysler Dodge Jeep Ram of Clarkston from DealerRater.

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Oil change

Very friendly and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ted, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jeep car repair

Did a nice job fixing my Jeep's overheating problem.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great service - prompt, courteous, excellent price

I had a great repair guy petience at Feldman CJDR of Clarkston, MI. Very polite attentive customer service, masked staff, clean waiting area with coffee, in and out service, clean car with parts in a box. Kudos and thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Julie, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Feldman Chrysler Dodge Jeep Ram of Clarkston!

Great Salesman

Blake Moore did a great job for us. Need a outstanding salesman, give Blake a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Larry, we're happy you found our staff to be so supportive during your experience here at Feldman Chrysler Dodge Jeep Ram of Clarkston. Thank you again for the great review!

Customer

Service technicians were very friendly, particularly Colin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Gary, We appreciate your positive review about your recent experience with Colin! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Great place to go.

Quick and very trustworthy service, in and out same day with the job done right, would recommend to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Mark , we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Donna D

This visit on August 3 was excellent. I originally had this service appointment scheduled for July 21, but when I drove to the dealer that day, a CSR met me in the bay door and said that there was an electrical issue and that they could only do the oil change that day and I would need to return for the tire rotation at another time. I don't understand why I wasn't called at home and asked to reschedule. I can understand that there was a problem with your electrical equipment, but I should not have had to drive there to find this out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Donna, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Quick Service

Came in for oil change. Got me in and out in under an hour. Great work! While waiting they had coffee available and new chairs to sit and wait comfortably. Nice touch!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello , it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Best car deal ever

They were amazing! Easy and got me the best deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Trish, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

2009 Jeep Wrangler

Kieth was awesome, kept mi informed all the way through. Would def. recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!