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Mazda of Gladstone

(2,135 reviews)
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Gladstone from DealerRater.

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This is the second car I’ve purchased with this

This is the second car I’ve purchased with this dealership - continually impressed! They are honest, not pushy, and genuinely want you to walk away thrilled with your purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good service.

Good service. Felt comfortable waiting. Answered all my questions and service was fast. Computer response time could be improved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional, Efficient, Friendly.

Professional, Efficient, Friendly. They sold us a vehicle last minute on the weekend after closing. Very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great salesperson Lidiya, who did a great job finding the

Great salesperson Lidiya, who did a great job finding the car we wanted with the color we preferred. Overall a good experience at this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gladstone Mazda dealership is one of the best!

Gladstone Mazda dealership is one of the best! From sales to financing, everyone helped to make sure the buying of or CX-30 went smoothly! Our sales person,Angie, made sure we understood all the different buttons and navigation on our vehicle! Taking a picture of us and our new CX-30 with a bow on it, was the frosting on the cake! We would recommend them to everyone! Mickey and Marjorie Walker

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kendra was very helpful.

Kendra was very helpful. She was extremely knowledgeable and helped with everything I needed. They were great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice, clean, inviting showroom.

Nice, clean, inviting showroom. The staff members were all pleasant and willing to help and answer any questions I had. Even the finance guy got the paper work done quickly so I could get back to work on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

ALWAYS A GREAT EXPERIENCE WHEN WORKING WITH THE TEAM AT

ALWAYS A GREAT EXPERIENCE WHEN WORKING WITH THE TEAM AT MAZDA OF GLADSTONE. THIS IS MY 2ND PURCHASE FROM THIS DEALERSHIP AND I COULDN'T NE HAPPIER. I FEEL VALUED AS ACUSTOMER FROM START TO FINISH AND I AM EXTREMELY SATISFIED WITH NOT ONLY THE SALES TEAM BUT THE SERVICE DEPARTMENT AS WELL.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone here is great!

Everyone here is great! Leased my beautiful CX-9, and every part of the experience was hassle free. From management to sales, everyone treats you with respect, and are transparent with the pricing and process. Can’t recommend them enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience all the way through.

Great experience all the way through. From the minute we walked in to signing off on our vehicle there was no pressure. The atmosphere feels warm and inviting and working with Bob was like working with a close family member. Looking forward to future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.