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Mazda of Gladstone

(2,135 reviews)
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Gladstone from DealerRater.

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Service department is fantastic.

Service department is fantastic. Very helpful and I feel confident bringing my car in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast and easy experience.

Fast and easy experience. Didn’t take 8 hours like expected. Would definitely recommend. Especially Kanta.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Erin was a great sales associate and was very

Erin was a great sales associate and was very knowledgeable about the car she was showing us. David helped us get to our number and the purchase was very easy. I would recommend the dealership and its associates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome eager to sell and striving salesperson Octavia

Awesome eager to sell and striving salesperson Octavia pushed hard to make my needs met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Helpful friendly service , eager to please salesperson,

Helpful friendly service , eager to please salesperson, and really help to meet my needs as an customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Octavia was wonderful to work with.

Octavia was wonderful to work with. I appreciate her being straight forward. It was very nice to have them waiting for me with a bow on my car. The dealership was very clean and updated. The other people there were kind and very respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Service with Service Advisor Christopher Willia

Excellent Service with Service Advisor Christopher Willia who was both knowledgeable and very helpful. He handled my complaint about costs with a smile. He helped the tech when my car needed extra work and extra time. The video of the work was well done and good info for a little old lady. Thanks!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my first Mazda and so far having lots of fun.

This is my first Mazda and so far having lots of fun. Thank you Kenra

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everybody that I worked with was very helpful and made

Everybody that I worked with was very helpful and made the buying process quick and easy for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great, quick and friendly customer service!

Great, quick and friendly customer service! They helped me get exactly what I wanted even with bad credit. I’m so satisfied with my purchase and my first car buying experience! Kenra is AMAZING- 10000/10! Definitely recommending her to everyone shopping for a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.