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Mazda of Gladstone

(2,135 reviews)
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Gladstone from DealerRater.

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James and all associates were very helpful and were able

James and all associates were very helpful and were able to answer all of our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Andrew is friendly and professional, as well as

Andrew is friendly and professional, as well as knowledgeable and responsive! He kept me well informed through the manufacturing process and was always available when I had questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Loved the easy process.

Loved the easy process. Ed was especially helpful and kind throughout my time spent at the dealership. Couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mazda of Gladstone was a pleasure to work with.

Mazda of Gladstone was a pleasure to work with. Staff was friendly and knowledgeable. I would highly recommend their salesperson Ed! He was thorough and helpful the entire way. 10/10 ask for Ed when visiting Mazda of Gladstone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Edward Sanders was a fabulous salesman.

Edward Sanders was a fabulous salesman. Very happy with him and my experience at Gladstone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had all but lost my faith in Mazda of Gladstone, but

I had all but lost my faith in Mazda of Gladstone, but James and the rest of the team curated an excellent buying experience. I am once again a big fan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Buying process was made super quick and easy.

Buying process was made super quick and easy. I never felt like I was pressured to buy anything additional, which I appreciate. Everyone I worked with was super friendly and helpful. Best experience I’ve had at a dealership! I’ll be back for the next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were so great helping me get through any obstacles

They were so great helping me get through any obstacles that we came across! Clare Salvey was a great salesman, and was super easy to talk to and work with! Love my car so much! Thank you guys :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We didn't have Mr.

We didn't have Mr. Love for our sales representative we had Wayne for our representative. I can't remember his last name but he was AWESOME! He left the dealership right after we got our car and I hope it wasn't related to the sale of our car. He wouldn't tell me the reason for leaving so I suspect that it may of been over the sale.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

Buying the new (to us) went very smoothly and painless. We really liked Wayne who was our sales associate. He was AWESOME and really worked hard for us to get the car for what we could afford. We may be back when it's time for a different car. Thank you Gladstone Mazda!

Edward Sanders was a fantastic sales representative.

Edward Sanders was a fantastic sales representative. He made our buying experience comfortable and easy. He answered all of our questions and went out of his way to find the exact Mazda we wanted at an affordable price. When we arrived, our car was in the showroom and ready to go. We couldn’t imagine a better buying experience. Edward made that happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.