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Mazda of Gladstone

(2,135 reviews)
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Gladstone from DealerRater.

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At 73 years old, James was the perfect teacher to learn

At 73 years old, James was the perfect teacher to learn and fall in love with the car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I’m always so happy to get my car serviced at Mazda of

I’m always so happy to get my car serviced at Mazda of Gladstone. Everything always runs so smoothly with checking in and the waiting area is comfortable. I was told the appointment would last about 1 and 1/2 hours and I got a text letting me know my car was ready at 1 hour 40 minutes. My car runs great and everyone is so nice. And all my records are in one place. Happy customer!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steven is friendly, easy to work with, laid back, and

Steven is friendly, easy to work with, laid back, and made us feel welcomed and accommodated during the process of deciding on and purchasing a car. Thanks for a great experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

70,000 mile service went well with new rear rotors and

70,000 mile service went well with new rear rotors and filters . David always goes out of his way to make sure I get the best service at the best price.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The over all experience of purchasing a vehicle was

The over all experience of purchasing a vehicle was great. I had a negative attitude as we arrived due to past experiences elsewhere. The team of Clark, Reyes, and Kenra completely changed my attitude. They were all super welcoming, knowledgeable and genuine. Thank you all, my wife is super happy with her new SUV and we will 100% come back again. Kenra- Oliver says thanks again for the snacks! Will recommend you to anyone looking for a new vehicle. Thank you for the positive experience.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was put in touch with Steven Patino to check out a new

I was put in touch with Steven Patino to check out a new Mazda we were interested, and am so glad he was our sales person. He patiently answered my many questions about the CX-30, let me take my time checking out one they had in stock, and accompanied me on a test drive that gave me ample time to get to know the vehicle. He was knowledgeable, patient, genuine, and kindly followed up in a couple of days without any high pressure sales tactics. While we didn't wind up buying a Mazda this time around (for unrelated reasons), Steven and Mazda of Gladstone will be the first stop when we do in the future. Keep up the good work!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience buying a new car was a delight!

My experience buying a new car was a delight! Thanks to the team at Mazda of Gladstone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Found my dream car, a 2015 Mini Cooper S, and Mazda of

Found my dream car, a 2015 Mini Cooper S, and Mazda of Gladstone made the process of financing really easy. Everyone was super friendly and helpful. There was as a small issue with my car and they got me in same day for a fix. Thank you, I love my car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Such incredible service!

Such incredible service! Thank you so much for your helping in purchasing our van today!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service, service department is

Excellent customer service, service department is friendly and finished my oil change and inspection in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.