Reviews
My salesperson was James Freelove and he was absolutely
My salesperson was James Freelove and he was absolutely phenomenal. He was so patient the entire time despite all of the multiple-hour-long complications I was having and was incredibly helpful the entire way through- trying his best to figure out other alternatives for me that would make it so that I could afford to get the car. The entire time he was kind, chill, understanding, and just all out an amazing person who you could tell cared about the customer and getting them a good experience with their car purchase. Despite how stressful the insurance issue was, he helped to keep me going through the process and figuring out different solutions without overwhelming me. I cannot fully express how much I appreciate his help throughout the whole process and how great of a person and salesman he is. I’m incredibly glad I got to work with him.
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Our salesperson, James Freelove, was amazing!
Our salesperson, James Freelove, was amazing! He kind and patient with me. We began with emails and texting. I appreciated the opportunity to make my choice of vehicle without pressure. Mazda of Gladstone is lucky to have James!
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
David was kind, professional, and helpful overall.
David was kind, professional, and helpful overall. Many thanks for taking care of our Mazda! (There is no option for Mazda under "Make" below?)
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Very streamlined, saved days of negotiations, with none
Very streamlined, saved days of negotiations, with none of the usual song and dance before bringing out a legitimately workable deal. Brought in the exact vehicle we wanted, and sold it at the agreed upon price/rate. Vastly improved experience, when compared to other deals offered on the same make/model/trim in the near vicinity.
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Very helpful staff through out our shopping and buying
Very helpful staff through out our shopping and buying experience. We were greeted upon arrival and shown all the different models we asked to see.
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
They took good care of the Mazda pickup for me.
They took good care of the Mazda pickup for me. I trust them and their work.
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Second time working w/ this dealer and it's been super
Second time working w/ this dealer and it's been super smooth both times. Most recently purchased a CX-50. They didn't try to upsell me and James Freelove made the purchasing experience a fun one.
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Recently purchased a CX-5, with exceptional help from
Recently purchased a CX-5, with exceptional help from James. He was extremely knowledgeable and highly entertaining. We weren’t sure which trim level would fit our life with dogs, and he guided us through all of the various features and the associated bells and whistles. Working with James made this an enjoyable car buying experience!
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
First of all, Andrew is a fantastic salesman to work
First of all, Andrew is a fantastic salesman to work with. This man has been with Gladstone Mazda for a couple of months and he is already one of the best car sales man I have worked with. He is knowledgeable and always willing to explain features of each car type and model. Even after the sale, he has helped me tackle a couple of minor issues I had with the car with no problem. Highly reccomend Andrew!
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Easy and reliable experience.
Easy and reliable experience. Second time purchasing a new car from this dealership! Extremely satisfied.
- Customer service —
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
