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Mazda of Gladstone

(2,135 reviews)
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Gladstone from DealerRater.

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Well I contacted 3 dealers and they were only one to talk...

Well I contacted 3 dealers and they were only one to talk to me. They found the car I wanted, got it and we made a deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience purchasing my cx-30. Employees...

I had a great experience purchasing my cx-30. Employees were knowledgeable, patient & got me a great deal on my car. Def recommending the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful staff who gave me a great deal on my trade...

Very helpful staff who gave me a great deal on my trade in. They were patient and knowledgeable throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased Mazda CX 30 end of October, but due to supply...

Purchased Mazda CX 30 end of October, but due to supply issues car arrived first week of December. It was worth the wait! Went for a great long test drive with Bob that let me explore cars abilities. However when I made appointment to come and do paper work Bob wasn't there, but Kathleen Young saved the day! She was very pleasant and easy to work with and made me comofrtable. I don't think I got a fair price on my trade in but $300 less was worth the convenience. I tried the internet option of purchasing new car but it was quite complex ( especially taking pictures of my trade in car) and I preferred old fashion in person communication and negotiations. I would recommend this place and would use it again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

First time at Mazda of Gladstone and had a lease return...

First time at Mazda of Gladstone and had a lease return with Ty. The process was great! I decided to lease another CX 5, and Ty did everything he could to get me a great deal on the car I wanted. I would definitely recommend reaching out Ty and letting him help you find the Mazda you are looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Smooth and easy. Had no issues since they got a new sales...

Smooth and easy. Had no issues since they got a new sales manager. Definitely would not have went there with the old one. Clark is the man. I told him I don’t need to be sold on the car I know what I want. And after we get to the price we can talk. Guess what? He listened. Now he gets his Commission and We get a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was my first Mazda purchase and my first time at...

This was my first Mazda purchase and my first time at Mazda of Gladstone. The team made it easy and enjoyable to purchase my new car. Hats off to Ty, Bob, Tom and Matt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Erin was wonderful to work with. She has a vast knowledge...

Erin was wonderful to work with. She has a vast knowledge of Mazda’s and was very easy to talk with. She made my experience so smooth and comfortable! If you are looking for a Mazda call Gladstone and ask for Erin! She will take great care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Erin Perez was great to work with! She understood the...

Erin Perez was great to work with! She understood the assignment and was informative. Really appreciated her calm demeanor throughout the process. Bought the cx30!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They made the process of buying very easy & professional....

They made the process of buying very easy & professional. We also enjoy working with Erin very much, she was extremely pleasant to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.