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Mazda of Gladstone

(2,134 reviews)
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Gladstone from DealerRater.

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Bought a new Mazda recently from Mazda of Gladstone and...

Bought a new Mazda recently from Mazda of Gladstone and the experience was seamless. From the sales experience to the finance and pickup everything was smooth and pain free. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Erin and Dan were great! Dan was honest and helped us get...

Erin and Dan were great! Dan was honest and helped us get the best deal and Erin went above and beyond on the delivery! I will be recommending this dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had an awesome and easy buying process for my brand new...

Had an awesome and easy buying process for my brand new CX-30. Ty was amazing. Super responsive to texts any day and any time. Very communicative and open to all questions. Highly recommend Mazda of Gladstone and make sure to ask for Ty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service department under David has always been a...

The service department under David has always been a stellar part of bringing my vehicle to the Mazda dealership of Gladstone. David and his team work diligently to take care of their clients and make sure they are satisfied with their experience. Recently I got called into work while my 60k service was being performed. David got me a Lyft to and from work. He even had to call a second Lyft driver for me on the return because the first one didn’t wait for me to get outside!! I called and David instantly got me the second Lyft and I was headed back home in no time!! Their service is outstanding. 10 out of 10 recommend to anyone seeking a REAL person when catering to their car’s service needs. Thanks so much for always taking care of me and my little mazda3!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kenra provided such amazing customer service for the...

Kenra provided such amazing customer service for the purchase of my new car! She communicated in a regular basis during the time I signed the papers to delivery of my car on the lot. Kenra took the time to completely review the electronics with me which was very reassuring. She has offered to help me if I forget something and has reached on to check in. Kenra’s enthusiasm for me as a customer was so appreciated! I had just had knee surgery a few days before and she really tried to keep our ‘wait time’ to a minimum. She is such an asset to Mazda of Gladstone. I received extraordinary support from Jonathan who was able to ‘find’ my rare red Mazda 3 and get it to me far before the forecasted date. While the completion of ALL the paperwork took a lot of time, Tom, in finance, was very organized and worked smoothly and thoroughly. I’ve my eye on this specific car for years and finding one was not an easy feat. Mazda of Gladstone did NOT take advantage of me by ‘jacking up’ the price. My husband and I would highly recommend this dealership, we were quite impressed!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tyne was absolutely amazing. She was very nice, answered...

Tyne was absolutely amazing. She was very nice, answered all my questions and if wasn't sure she would find out. This is the 2nd car I have bought from Mazda of Gladstone and have always had my car serviced here. I have always received Excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly, helpful professionals without the ‘salesy’ push...

Friendly, helpful professionals without the ‘salesy’ push experience. We came here to find a car for our son and were very happy with the entire experience. They worked around our schedules to get us outta there quickly and with a good deal on a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Clark is a very customer service oriented sales...

Clark is a very customer service oriented sales professional and we had a. Good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

With all of the insanity that is currently revolving...

With all of the insanity that is currently revolving around the car buying process, Gladstone Mazda and Erin Perez were a welcome respite. They were up front, honest and DO NOT mark up their vehicles. It has been a great experience and I look forward to continuing to support the business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

service manager Jolene is excellant...she got me in for...

service manager Jolene is excellant...she got me in for service and I didnt have appt..so nice and caring..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.