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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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Very friendly service.

Very friendly service. Dave Bushnell was very informative and we had no problems while we waited for work to be completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Nice clean and friendly waiting room.

Nice clean and friendly waiting room. My service manager was very helpful and explained everything they were doing. I definitely will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Wonderful service team, no fuss, did exactly what was

Wonderful service team, no fuss, did exactly what was asked. Enjoyed the beverage while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff are friendly.

The staff are friendly. Service department is excellent and very efficient. Always welcomeing. Great all around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve is always knowledgeable and helpful and keeps me

Steve is always knowledgeable and helpful and keeps me informed of the progress on my repair. The service department works closely with Kia corporate to diagnose and repair my ev9.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service from advisor.

Excellent service from advisor. The service was quick and efficient. The team was very informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your recognition of our team's service and efficiency at Jenkins Kia of Crystal River. Thank you for sharing your experience with us.

The process of buy our car was made so easy and ENJOYABLE

The process of buy our car was made so easy and ENJOYABLE from start to finish. My sincere thanks to everyone we had contact with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The experience was great but they said they would tint my

The experience was great but they said they would tint my windows and then tried to back out of it after me being persistent they finally did tint them but not the way I wanted they tinted them the way they wanted them..I wanted the tint darker on the back due to leather Interior plus they didn't even tint the back window

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Customer satisfaction is a top priority for us, as well as offering five-star service to our customers. We would like the chance to speak with you about the level of customer service and care you received from our Sales Team after the purchase of your vehicle and its condition. Please give us a call when you have a moment to further discuss. Thank you, Your Team at Jenkins Kia of Crystal River (352) 564-8668 EXT. 5252

Great service, nice employees, clean dealership and easy

Great service, nice employees, clean dealership and easy online appointment making. Would highly recommended them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Davin Gillespie was the worse salesman!

Davin Gillespie was the worse salesman! This was our first time we had a very unpleasant salesman. He didn’t even let us know that our Kia is done for a while already! We have a doctor appointment in that day if my husband didn’t came outside to see if the car is done we would not even know! He told to my husband oh ! Yap is done for a while but I didn’t have time to process the paperwork. He was just sitting in his chair never moved OMG !!! We are so stressed out and he made us late for our doctors appointment 😡 ! This is the first time we didn’t enjoy the service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.