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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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I was very happy with the service writer and the vehicle

I was very happy with the service writer and the vehicle service I received thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience!

Great experience! Devin was very helpful and knowledgable. Will definitely be bringing my vehicle back in the future for service . Thank you!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We're glad our team was able to assist and look forward to helping with all your vehicle needs at Jenkins Kia of Crystal River.

They want to sell you a car but after u have any problems

They want to sell you a car but after u have any problems or questions you wont get any help. Called with no reply. Still waiting

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, We value your satisfaction and appreciate you taking the time to share your thoughts. We would appreciate the opportunity to discuss your recent car-buying experience with our Sales Team, including the customer service provided after the purchase of your new vehicle. Please give us a call at your earliest convenience. Thank you, Your Team at Jenkins Kia of Crystal River (352) 770-8237

The staff were very Pleasant and efficient.

The staff were very Pleasant and efficient. Serviced my car in a timely manner. Thank you

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Jenkins Kia of Crystal River. We wish you well.

they did what they need to do.

they did what they need to do. still a little overpriced but expected from a dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your thoughts. We appreciate your feedback and wish you well.

After much stress they finally figured out that the

After much stress they finally figured out that the engine had to be replaced per the warranty.i didn't expect to have to pay out almost $500 for a warranty job. Not happy about that

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, We appreciate your feedback here at Jenkins Kia of Crystal River. We are happy we could diagnose your vehicle and help with your engine replacement. Please feel free to reach out to us directly if you'd like to further discuss our pricing. Thank you, Your Team at Jenkins Kia of Crystal River (352) 770-8237

Excellent service, communication about the fixes, and a

Excellent service, communication about the fixes, and a clean area for customers to wait while the car is repaired.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about our service and facilities at Jenkins Kia of Crystal River. We appreciate the feedback.

I’ve brought my vehicle to Jenkins Kia twice now for

I’ve brought my vehicle to Jenkins Kia twice now for service, and both times have been an amazing experience. Their hospitality is top-notch, and they always make me feel very welcome. William is an amazing service advisor—he’s on top of everything and makes the whole process smooth and stress-free. Highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Great and knowledgeable staff.

Great and knowledgeable staff. Good communication and reasonable wait time.very courteous and friendly service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review. We're glad you had a positive experience with our team at Jenkins Kia of Crystal River.

Good service.

Good service. Quick and efficient Work go back to this dealership again for future repairs and service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive words about Jenkins Kia of Crystal River. We appreciate your trust in us for future repairs and service.