Reviews
very good however have to return when you receive the
very good however have to return when you receive the part needed. do not like to have to return when part comes in.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your high rating! We appreciate your business!
My usual great service with accurate and affordable
My usual great service with accurate and affordable services with a smile. Kia always delivers
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!
I highly recommend Steve as the only service advisor
I highly recommend Steve as the only service advisor worth considering. His expertise is exceptional, providing precise advice to ensure your car is back on the road efficiently. Unfortunately, the other service advisors adopt a predatory approach, attempting to extract more money from customers. While this may benefit Kia in the short term, it is detrimental to both the dealership and its customer base overall.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!
Every person I encountered was very professional and
Every person I encountered was very professional and friendly. The recall service was completed quickly..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!
Great service with no problems!
Great service with no problems! In and out very fast! Had someone give us a ride to get lunch.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the opportunity to maintain your vehicle! Thank you for your review!
Service personnel were professional and friendly.
Service personnel were professional and friendly. That are willing to go the extra mile to resolve your problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your great review! We know that you are the reason we are here!
Your welcome…we enjoy interacting with your service personnel.
They had to order the part.
They had to order the part. Otherwise job went smooth and did not take as long as suggested.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your high rating! We appreciate your business and your review!
Service was ontime, done correctly and I was kept updated
Service was ontime, done correctly and I was kept updated on the service. Car came back to me better than when I dropped it off!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.
I love coming to Jenkins Kia Crystal River.
I love coming to Jenkins Kia Crystal River. I have bought my 2021 Kia Sorento I have had all my maintenance done there and I love it. I don't know what experiences someone else may have had but this is one of the best dealerships that I have ever been to. I love their service, especially their customer service. Their sales department is always on point. The maintenance service is always good. I never have any complaints about it. Every time I come, I usually see Dave Bushnell. He is so kind and considerate and always cheerful. I would not go anywhere else. So I suggest you go there if you need your car serviced and even to buy a car they will do their best to help you. I would like to also thank all of this servicemen who have worked on my vehicle with high quality service. Thank you for washing my car. Where else can you go and get that service. Jenkins Kia of Crystal River will always be the place that I will go not only to buy my next vehicle but to always have it serviced there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!
I was visiting from Georgia and was set to leave the next
I was visiting from Georgia and was set to leave the next day and my dashboard went out. Ocala Kia blew me off but Crystal River worked me in and the mechanic showed the advisor, who showed me how to turn the dashboard back on if it went out on my way back. I was able to travel safely and have it taken care of back home. Ocala told me they only had half staff, it would take 4 hours, they would have to order parts and basically don’t come in. Crystal River cared about my safety. They were awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!
