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Jenkins Kia of Crystal River

(4,391 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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Its a good place people are friendly and always checking

Its a good place people are friendly and always checking up on you should have a popcorn I rn machine as well as sweets

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that EMPLOYEE provided you with excellent service!

Clean, nice environment.

Clean, nice environment. Friendly workers I will be coming to this dealership to get my services done.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your high rating! We appreciate your business and your review!

Always great service.

Always great service. Never feel like you are getting taken advantage of. I like they tell you what is wrong in the inspection and when it should be fixed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

Darian, Johnny, and Christopher made my FIRST NEW CAR

Darian, Johnny, and Christopher made my FIRST NEW CAR EXPERIENCE THE BEST EVER!! Thank you for all your hard work making this all happen!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

I got a recall that said DO NOT DRIVE my 2023 Kia on

I got a recall that said DO NOT DRIVE my 2023 Kia on Saturday Oct 7. No one in service, no help until Monday. Left messages for service, or manager callback, no call received. Made first appointment available for Thursday 10/12. Was told it would only be inspection, then, if needed, they would order part that would be 3-5 days, at least. My recall paperwork said not to drive the car until the part was replaced. No loaner car available. Service manager didn't return my call. No answer in service department most times that I called. I was without transportation for almost a week with no solution. Devin was the only person there that helped.

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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-564-8668 ext. 5252. Thank You Kindly, Jaimie Cummings Customer Relations Manager

Did a great job as usual.

Did a great job as usual. Your sales and maintenance associates are the best. Was able to give the oil change and while I was in and also updated the security so did not have to make 2 trips.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you so much for your kind words about your service visit! We appreciate your business!

Very good they called me when they were done made it easy

Very good they called me when they were done made it easy on me sorry I didn't have to wait around thank you.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

Jenkins KIA was courteous and professional every step of

Jenkins KIA was courteous and professional every step of the way. My flexible steering coupling was under warranty and was replaced within a few hours. Great service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

Good friendly service,enjoyed my experience.

Good friendly service,enjoyed my experience.george was very professional and helpful. Was my fifth new Kia and I loved everyone of them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

all was wonderful!

all was wonderful! I would recommend yall to everyone. Dariean was so caring and just awesome! so was the floor manager and fiancé manger.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.