Reviews
Pulling in parking lot and sales guy pulled right out of
Pulling in parking lot and sales guy pulled right out of side road flying through parking lot was ridiculous. Then they want to charge $2200 for something other shops charge $900 to change with part only costing $67. I was told I would get a courtesy wash and I guess because I didnt want to pay $2200 they never washed car. Entire experience was ridiculous will never go back. And also don’t believe their diagnosis of AC is accurate
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-564-8668 ext. 5252. Thank You Kindly, Jaimie Cummings Customer Relations Manager
Have my air conditioner fixed was super fast, especially
Have my air conditioner fixed was super fast, especially with this Florida heat and humidity. I am now enjoying ice cold air again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your high rating! We appreciate your business and your review!
Recent service
Everyone was very nice, friendly even offered to drive us across the street so we could have breakfast... Service was on point and on time. Since I was there just for service and I lease, I can't comment on the buying process. Thank you...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words about your service visit! We appreciate your business!
Outrageous prices including a nearly 7% shop suppy
Outrageous prices including a nearly 7% shop suppy charge. Close to $200 to look at a brake light switch and see a missing gasket.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Customer satisfaction is very important to us. We would like the opportunity to know how we can improve. Please contact me at 352-564-8668 ext. 5252. Thank You, Jaimie Cummings Customer Relations Manager
Set fair pricing in place. If you don't you may get a profit once, but lose customers.
Great service and great customer service.
Great service and great customer service.Dave Bushnell great service adviser in this dealership. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!
It was a pleasure working with Syed.
It was a pleasure working with Syed. He got me the car I came in for and got me everything I wanted, plus showed me how many of the features worked.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review! We truly appreciate your business and we are glad that Syed provided you with excellent service!
Cody was very respectful and courteous and he had
Cody was very respectful and courteous and he had patience. He showed me several cars until I found the one I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.
Excellent Service
From start to finish, my wife and I were impressed. We were met with warm and welcoming smiles as we pulled in for servicing of our 22 Soul. Steve Caron explained what the servicing would entail and escorted us to the waiting area (which was nicely laid out). We enjoyed snacks and the ambiance as we waited which wasn’t long. Steve then escorted us to the finish line (back to our OBY: name of our car) after explaining service actions. Thank you Jenkins Kia. God bless and Shalom
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
From start to finish, my wife and I were impressed. We were met with warm and welcoming smiles as we pulled in for servicing of our 22 Soul. Steve Caron explained what the servicing would entail and escorted us to the waiting area (which was nicely laid out). We enjoyed snacks and the ambiance as we waited which wasn’t long. Steve then escorted us to the finish line (back to our OBY: name of our car) after explaining service actions. Thank you Jenkins Kia. God bless and Shalom
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
From start to finish, my wife and I were impressed. We were met with warm and welcoming smiles as we pulled in for servicing of our 22 Soul. Steve Caron explained what the servicing would entail and escorted us to the waiting area (which was nicely laid out). We enjoyed snacks and the ambiance as we waited which wasn’t long. Steve then escorted us to the finish line (back to our OBY: name of our car) after explaining service actions. Thank you Jenkins Kia. God bless and Shalom
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!