Reviews
They provided me with transportation to/from my small
They provided me with transportation to/from my small business. Car was com-keyed as promised. They did a great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your great review! We know that you are the reason we are here!
Had a great service experience, had this at two other
Had a great service experience, had this at two other dealerships to be fixed and only Crystal River Kia was able to fix it correctly. Thank you Devin for keeping at it and making sure it was fixed proper. I feel much safer and now love my vehicle again and feel safe driving it.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your great review! We know that you are the reason we are here!
Always a pleasure dealing with Devin at Crystal River Kia.
Devin was great.
Devin was great. Ver attentive, informative and genuinely cared for my comfort. Never treated better at a car repair one dealership.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!
Dave is the best.
Dave is the best. He handles everything efficiently and explains things very well. I never had any problems with the servicing of my Telluride.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!
Scheduled maintenance for my 2022 Kia Sorento Plug In
Scheduled maintenance for my 2022 Kia Sorento Plug In Hybrid. No issues with scheduling, service or cost. My only challenge was the time it took to complete my service.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the opportunity to maintain your vehicle! Thank you for your review!
Great service but only complaint, it took 3 hours for an
Great service but only complaint, it took 3 hours for an oil change and tire rotation.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your high rating! We appreciate your business!
Loved the service advisor
Excellent advice and service. Happy with service . Sales experience was not good. Would recommend to friends and family. Wish it was closer to our home
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your valued feedback. We appreciate your taking the time to review your experience!
Wait times can not be avoided sometimes but I am very
Wait times can not be avoided sometimes but I am very pleased with their customer service they are a pleasure to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your great review! We know that you are the reason we are here!
I went into KIA to get my battery checked.
I went into KIA to get my battery checked. I came out with a new KIA Sportage.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!
I found Kevin Bell to be helpful and attentive in the
I found Kevin Bell to be helpful and attentive in the purchase I made. I have no comment regarding Christopher Westfall as I had no real dealings with him. I only recognized him from the photograph provided as he provided documentation I called to collect! Your dealership appears and looks to be efficient. My response to this survey was delayed, as the email address was not the one I provided to Kevin Bell. It has been previously compromised, receives only junk and is no longer used by me! Where did you get it from??
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your great review! We know that you are the reason we are here! Please feel free to contact me regarding you email address and I will be happy to confirm that we have accurate information. Thank you, Jaimie Cummings Customer Relations Manager 352-564-8668 ext. 5252