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Ira Toyota of Hyannis

(1,513 reviews)
Visit Ira Toyota of Hyannis
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (774) 361-7244 (774) 361-7244
Used (774) 361-7247 (774) 361-7247
Service (774) 470-0002 (774) 470-0002

Reviews

(1,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ira Toyota of Hyannis from DealerRater.

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Kenny Guay was so kind and kep me well informed during

Kenny Guay was so kind and kep me well informed during the whole service expetience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Hyannis. Please let us know if there is anything else we can do for you; we are more than happy to help!

Employees were very knowledgeable customer service was

Employees were very knowledgeable customer service was very good they told you what you needed in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very Professional.

Very Professional. Great service from checking in to checking out. Service Advisor kept me informed with everything going on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Very professional and efficient Sales staff (particularly

Very professional and efficient Sales staff (particularly Craig). Gave me a very trade offer and made the entire buying experience a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent management and very good buying experience.

Excellent management and very good buying experience. Got the car I wanted at a very good price with no hastles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Walter, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Great appointment system, wonderful waiting room with

Great appointment system, wonderful waiting room with coffee and wifi and plush chairs, and reasonable service price. I’ve been having my cars serviced here for four years already.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Hannah, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

The service manager Kenny was outstanding by means of

The service manager Kenny was outstanding by means of communication of everything. I wish that upon pickup the interior of my car was as clean as I left it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Convenient appointment date and time, friendly helpful

Convenient appointment date and time, friendly helpful service , prompt delivery of service. Nice waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dave provided superb service!

Dave provided superb service! He checked me in, updated me, and explained everything at cash out. I will be back to buy 2 tires from him because of his stellar service today! Superb service!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Every thing was perfect except, no one picked there head

Every thing was perfect except, no one picked there head up and acknowledged the fact I was waiting for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!