Reviews
Outstanding! Better than a 5. Mr. Stoudemire goes above...
Outstanding! Better than a 5. Mr. Stoudemire goes above ad beyond to meet the customer’s needs. I am a returning customer and as long as Leon is there I will continue to be a customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every time I come to this location I get nothing but...
Every time I come to this location I get nothing but great / wonderful customer service. Christina was very helpful in helping me out and answering all my questions and keeping in close contact with me. I want to thank her and everyone there Subaru for doing a wonderful job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really dont know where to start. Jay was literally...
I really dont know where to start. Jay was literally like my dream come true car salesman!!! I was in a very bad situation with my old vehicle and I got referred to Jay, best decision I could have made, seriously. He got me in my 2014 Ford Escape with no problem. This vehicle is clean, low miles and has everything that I wanted in a vehicle that I thought and was told by other car salesman that I couldn't get. I told him what my budget was, what I had to spend and he worked with me. Not only that, he is a true sweetheart and he knows his stuff. He is very very professional, very nice and cautious just with all the covid stuff going around. Anyone and I mean anyone who is looking for a vehicle, I will be sending them the Jay way is what I call it lol. Thank you Jay for everything!!!! You are a hero and a lifesaver!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Give this Gentleman a Raise! He was very patient and...
Give this Gentleman a Raise! He was very patient and considerate. The service was swift and the effciant service will make me a returning customer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Moe made my transaction as smooth as possible from start...
Moe made my transaction as smooth as possible from start to finish. He made me feel comfortable and confident with my purchase and even helped me settle my two small children that accompanied me to the dealership. His customer service went above and beyond expectation and I am grateful to have worked with him purchasing my brand new Ford Edge!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with Darin for our second car purchase from...
Worked with Darin for our second car purchase from Suburban Ford of Ferndale. Darin was the main reason we came back. He was professional, answered all our questions and walked us through the entire process from selecting a vehicle to financing. Also worked with Sarah Long in coordination with Darin. Both are outstanding and will definitely treat you right!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I want to thank Mr. Andrew Perkins, at Suburban Ford of...
I want to thank Mr. Andrew Perkins, at Suburban Ford of Ferndale, for all he did involving getting my mother's car serviced. Much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for awesome review!!! Pat Klein General Manager 248-206-6800
Professional, courteous, efficient and fairly priced....
Professional, courteous, efficient and fairly priced. Andrew Perkins is an excellent service rep and Sarah Long is an excellent sales manager. Both pay great attention to every detail.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for awesome review!!! Pat Klein General Manager 248-206-6800
Great dealership 5-star service. Andrew is great...
Great dealership 5-star service. Andrew is great personable and professional. He is on his job. Everyone is awesome from the shuttle person to the cashiers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I work with Andrew and he was very helpful and explain to...
I work with Andrew and he was very helpful and explain to me all my options I have to getting my car fix. I am so thankful for working with someone like Andrew. My car was fix in no time. I love Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for awesome review!!! Pat Klein General Manager 248-206-6800
