Reviews
Ralph was awesome. He went above and beyond to help us...
Ralph was awesome. He went above and beyond to help us out in any way he could. I would HIGHLY recommend him to any of my friends. We live over an hour away from the dealership and would gladly drive that far again to do business with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for awesome review!!! Pat Klein General Manager 248-206-6800
I was grateful to have Ralph as my dealer. He was very...
I was grateful to have Ralph as my dealer. He was very supportive in helping me find the right vehicle that fits my family needs. I can truly say he made my experience with purchasing a vehicle very satisfying. Thank you, Ralph!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for awesome review!!! Pat Klein General Manager 248-206-6800
I was a loyal customer, but NEVER again! They sold me a...
I was a loyal customer, but NEVER again! They sold me a lemon. Driving the vehicle has put me and my family in harms way.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Jay Burdalas was very professional and very helpful went...
Jay Burdalas was very professional and very helpful went above and beyond to get me on the vehicle I was interested in. My dream car thanks alot for your help jay will recommend you in the future to anyone I know that needs a vehicle your the man thank you for your help Jay appreciate it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jay made the whole experience very painless and...
Jay made the whole experience very painless and easy--also quickly, which was a necessity. I admit my misgivings when I saw how young he is, but his enthusiasm and willingness to get things done to my satisfaction was much appreciated. I didn't get all the high pressure, cliché tactics that you do get at other dealers. Great guy!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very nice guy. Very helpful,thorough and knowledgeable....
Very nice guy. Very helpful,thorough and knowledgeable. He was very professional and insightful about the vehicle I purchased. All around great experience working with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience with Ralph has been an A+ experience!! He...
Our experience with Ralph has been an A+ experience!! He was very informative, and spent alot of time explaining how everything worked. Most importantly, however, was that after everything was complete, with all sales being final, the next day we had additional questions, and he was right there to answer them!! Thank you Ralph!! we will recommend your expertise to others!! Marty & Hope Sobczak
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ralph was a very personable and knowledgeable salesman....
Ralph was a very personable and knowledgeable salesman. He made our purchase experience a memorable one! He did everything as promised ...we’re very pleased!,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks again for the recommendation, and have an amazing day!
Chris is simply the best car salesman I have ever worked...
Chris is simply the best car salesman I have ever worked with! Friendly, funny, understanding, & helpful! He did not talk over me or try to confuse me with tons of extra information like other salesmen I’ve experienced try to do. He was open and honest and well deserving of a 5 star review. Well done Chris! Thank you again! Kevin Maples was also fantastic to work with. I came in with a bit of a tough situation and he did everything he could to get my payment down to exactly the number I was looking for. He was friendly, funny, understanding, and helpful. Thanks again Kevin! Lane was also very helpful and quick to respond to my initial inquiry. Thank you! This was overall the best car dealership experience of my life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Benderisgreat34, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale!
This was my first time buying a car and Ralph made it a...
This was my first time buying a car and Ralph made it a breeze. From the test drive to giving me a carfax Ralph made me feel comfortable and confident about the car I was choosing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi! We're so happy we were able to help you out!
