Easy Honda

My experience with Nicholas at Spring Branch Honda was the best car buying experience I have had. I received a great price without any hassles. The entire process was exceptionally easy. What was especially nice was that the entire transaction was concluded without any of the unprofessional sales tactics I experienced at John Eagle Honda. I highly recommend that anyone wishing to buy a Honda should go to Spring Branch Honda.

Mr. Gamez was professional, thorough, knowledgeable of his merchandise, listened to my needs and concerns as well as providing excellent information. He made realistic comparisons with competeing makes/models I was considering with facts both pro & con to my purchasing a Honda.

Richard was very helpful in my search for a new car without being intrusive and taking up my time. When I came in to negotiate and buy the car, a Honda Fit Sport, he was very courteous and knowledgeable and did a great job of explaining all the features available. In the financing department, Alaa was extremely efficient and made handling the paperwork a breeze.

This is my third experience in leasing a car from this dealership, and each time has been the most pleasant experience I have ever had in leasing a car. The sales personnel do not pressure you and try to genuinely work with you to get you the car you want at the price you can afford. I have also found the service personnel to be very efficient, honest and easy to work with.

My wife and I went into Goodson Honda West after our daughter Rachel Milford suggested giving the dealer a try. Rachel works in the Goodson Honda Collision Center and knows first hand about the quality of Honda cars and the level of service customers receive at Goodson Honda. We had filled out the financing preapproval application at their website and I was contacted by Cesar Oliveira (Sales Director) within 5 minutes of submitting my applicaton online. We discussed what we were looking for and made an appointment with Cesar later in the afternoon. When we arrived he gave us his direct attention and we sat down again to discuss what type of vehicle we were looking for and more specifics such as color and he helped us determine what type of financing we could potentially use through Honda. Cesar then turned us over to Nicholas Acevedo who had already arranged for us to test drive the car that we were looking for (2011 Honda Civic EX). My wife loved the test drive but was still torn between deciding on the color (atomic blue or red). There happened to be a red model on the showroom floor. My wife and I decided we wanted to purchase the red model. The guys immediately started moving the other showroom cars out of the way in order to move our red model outside to be prepped. We headed to the financing office and met with Allaa Maayah. In previous car buying experiences at other Houston dealers, dealing with the financing office had always been a stressful ordeal. This time it was not. Allaa very quickly crunched the numbers and gave us our financing options. He also told us about other options we could consider such as lowjack, extended warranties, GAP insurance, tire protection and windshield protection. We added everything because it was actually very affordable and we wanted to protect our investment as we are planning to keep this car for a long time. Overall this car buying experience has been the easist we've ever had. It was almost too smooth, too easy. This is our first Honda purchase and we've already decided to come back here again for our next purchase.

This dealer sold me a used car that was a piece of junk. Broken a/c compressor, tires needed balancing, car smelled, alarm didn't work, broken door panel, bad brakes, clogged a/c filter & old transmission fluid. Worst dealer & experience in my life.

After several visits to Honda, as well as surrounding dealerships, making the choice on the Accord was in much part the friendly and helpful service by Jeff Mond. He was patient and professional during our decision making process and took the time to contact us.

I bought a accord from Hugh and the experience was outstanding! I was reffered to this dealer and I am glad I took my friend's advice. After visiting 3 other Honda stores in te area Goodson Honda West was the only dealer who kept there word. Thank you!!!

What an awesome experience with Goodson Honda West! I just bought a brand new CRV and not only am I impressed with the car, but with the customer service I received from Goodson Honda. I had some bad experiences in the past with some other Houston dealerships, but when I left Goodson Honda West, I knew my perception on car dealerships have changed. Teno, the GM was great! and my sales person was great too. My experience was enjoyable and would recommend Goodson Honda West to all of my friends and family!!

The whole process was seemless and smooth. They listened to what i wanted and got me just that in what i could afford. While i was nerfous about how things were gong to go in with the financing that was as pleasant as the purchasing process The car was absolutely beautiful when i picked it up