Reviews
Mr Ron Allen
Anytime I need service I call Joe and he takes care of myself and my families vehicles. Jeff always asks me if everything is alright . These guys always go the extra miles with us to make sure we are always satisfied. Joe is the best Joe thanks as always !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ron, Thank you so much for this great review and positive feedback! I am so glad to hear that Joe and Jeff were able to help you and your family and provided you with great service. We really appreciate you coming in to see us, and I hope you will let us know if there is any way that we can be of service to you in the future. Sincerely, Michael Porreca
Top service experience
Recently took my car in for service- it was running rough. The issue was efficiently addressed to my complete satisfaction I will be returning for my future car needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for providing us with this great feedback about your recent visit to our service department. I am so glad that the issues were addressed properly and in a timely fashion. Thank you for making the choice to come see us, and I hope that you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes
Periodic Maintenance
I brought my car to the dealership Service Department for general maintenance. The entire staff at Nanuet Honda was extremely helpful, efficient and pleasant to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know about your recent visit to our dealership. Your patronage is greatly appreciated by us all. I am very glad to hear that everything was efficient with your general maintenance as well. We really appreciate you coming to see us, and hope you will let us know if there is anything that we can do to be of service to you in the future. Sincerely, Michael Porreca
Outstanding
Friendly and efficient without any pressure resulted in an excellent buying process. Product knowledge very good and ability to attend to the details solid. Great pricing without the haggling!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to provide us with this excellent review! We really appreciate hearing from our customers, your satisfaction is very important to us. I am so pleased that you found exactly what you were looking for and at the right price too. Please let us know if there is ever any way that we can be of assistance to you in the future. Sincerely, Michael Porreca
very helpful staff
Travi's was very helpful and friendly. After se purchased the car,He gave a quick lesson on the controls and Bluetooth and we were off quickly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this review! Your feedback is very important to us. I am happy to know that your experience was a good one, and that Travis was able to help you with any questions you may have had about your car. If there is anything that we can help you with in the future, I hope you will let us know. Thanks again for making the choice to come and see us! Sincerely, Michael Porreca
Excellent Service
The Service Department was prompt, professional and courteous. I was very impressed with the professionalism of Michael Miller, Service technician. He estimated the length of waiting time very accurately. He answered my many questions with accuracy and patience. I would recommend not just the Service Department at Honda of Nanuet but also any other service that they provide.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know about your recent visit to our dealership. I am so pleased to know that your experience was a great one, and that Michael was able to help you. We know how important your time is, and we always try to be very cognizant of that for our customers. We really appreciate you making the choice to come and see us, and I hope that you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca
Check Engine Light
My check engine light came on for the 3rd time in 6 weeks. The service department was as upset as I was. They check w=everything again and finally was able to spot a wire that needed to be replaced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to provide us with this review. We really appreciate hearing from you, your feedback is very important to us. I am glad to hear that the problem was resolved and repaired. Thank you for coming to see us, and I hope that you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Wael Yunes
Great team
After a long two weeks of training near Canada, losing my friend/fellow soldier and missing my family. I lost my keys to my car. I didn't realize this until I got to my car that was parked in Orangeburg NY. After all the training and heart ache I was feeling devastated. I had the car towed to DCH Honda of Nanuet. I made it there at 3:50pm on a Sunday. The parts department closes at 4pm. A woman by the name of Lisa DiZenzo saw me in uniform got on the loud speaker and said no one leaves until this guy gets what he needs. The crew at DCH didn't not hesitate. The level of professionalism and the dedication had me speechless. To Lisa and the guys in the parts department, oh and the lady in the cashiers desk lol thank you guys I'm for ever in your debt. I live in Manhattan but I know I will always be a loyal customer taking the ride up to DCH Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We thank you so much for your service. I am glad that there was a quick resolution and that you were assisted promptly. We strive to deliver customer happiness, and that sometimes entails late hours, but it is all worth it to us especially when we hear back from satisfied customers like yourself. Again, on behalf of DCH Honda of Nanuet, we thank you for your service, and I truly hope that you will let us know if there is ever anything that we can do to be of service to you. Sincerely, Michael Porreca
Accurate and friendly service
My appointment for oil change and radiator flush was performed accurately . The piston rings were checked and I was told there was no problem with leakage. I have always found the service department to be friendly and informative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Nancy! We really appreciate your feedback, your satisfaction is very important to us. Thank you for making the choice to come to our Service Department, and I hope you will let us know if there is any way that we can ever be of assistance to you in the future in any capacity. Sincerely, Michael Porreca
A VERY HAPPY CUSTOMER
Because Dom Gerritson IN THE SERVICE DEPT makes sure customer satisfaction is first I make sure my vech from FLA. as well as the family cars in ny are serviced here. thank you David H.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for taking the time to write this review and let us know about your recent experience with our dealership and Service Department. I am very pleased to hear that you received the superior level of customer service that we strive for at all times. Your patronage is greatly appreciated, and I hope you will let us know if there is ever any way that we can be of service to you or your family in the future. Sincerely, Michael Porreca