Reviews
Joe is Service is Awesome
Joe always goes above and beyond in the Service Department. On my recent visit, a very busy Monday morning he was one of only two Service Advisors working(Joe and Dominick a third gentleman walked around doing not much of anything.) Joe had a line waiting for him. He was pleasant, helpful and very accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for providing us with this great review and feedback regarding your recent experience with our dealership! We really appreciate hearing from you, and thank you for making the choice to come and see us. I am so glad that Joe helped you with all of your service needs. Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca
Thank you Joe Sanseverino
Thank you Joe Sanseverino for your customer service and the loaner car for the day.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for taking the time to let us know about your recent experience with our dealership. I am so glad that Joe was able to take care of you and help you with your service needs. We really appreciate you coming in to see us, and I hope you will let us know if there is any way that we can be of service to you in the future. Sincerely, Michaal Porreca
Car Inspection
Mike my service manager was very helpful, patient and knowledgable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this great review Nancy! Your kind comments and feedback about your recent visit to our dealership are most appreciated. I am so glad that Mike was able to help you with your service needs. Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca
Fair prices, reliable service
We have always used Honda to service all three of the cars we have bought there. We are often asked why by our friends and my repsonse is the same: They provide prompt courteous service at resoanble prices. I'd add that if my wife is taken care of, it provides us both with piece of mind.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for providing us with this great review! We really appreciate your feedback and thank you for making the choice to come and see us! Please let us know if there is ever any way that we can be of assistance to you in the future. Sincerely, Michael Porreca
100.000 mile check up
I bring my car regularly to Honda because of the service advisors and the great service that is given to my car. Thank you, Joe and Dominick!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for this great review! We really appreciate hearing from you regarding your recent service and thank you for making the choice to come see us! Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca
Recent Purchase
Josh was great, very helpful and made the whole process simple
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for providing us with this great review and feedback regarding your recent experience with our dealership! We really appreciate hearing from you, and thank you for making the choice to come and see us. Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca
Seamless, pleasant experience
Absolute pleasant experience ... Fernando was amazing, no pressure, helpful and knowledgable. I would recommend highly for an efficient, timely transition to a new great vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for this great review! We really appreciate your feedback and thank you for coming to see us! Please let us know if there is ever any way that we can be of assistance to you in the future. Sincerely, Michael Porreca
Service Department
Service Department was great. They even brought my car back inside. I assume they saw my handicap sign and were being polite but it scored great points in my book!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Emily! I am so glad your experience with our dealership and service department was a great one. We really appreciate hearing from you and thank you for your kind comments too. If there is ever any way that we can be of service to you in the future, please let us know. Sincerely, Michael Porreca
Accomodating service visit.
Brought van for replacement air bag recall. Intended to drop off at night for them to work on next day. The service manager offered, since they only had one car being serviced at the time, to replace it almost immediately instead. I waited less than an hour and took my Honda home that night! Great option. Went into the showroom to ask about the CRV while I was waiting. Unfortunately, that salesman was not really enthusiastic or knowledgeable about the CRV vs. other cars I was considering. In fact, when the work on my Odyssey was finished, I got more helpful information from the service manager than I did the salesman. I'll go back there to test drive a CRV but will avoid the salesman I dealt with the evening of my service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for providing us with this great review and feedback regarding your recent experience with our dealership! I am very glad to know that your service needs were completed properly and in a timely fashion too. I am glad that you were given the information you requested, I regret that the salesman was not as enthusiastic and helpful as he should have been. We really appreciate hearing from you, and thank you for making the choice to come and see us. Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca
First Oil Change
Mike LaTerra was very good, pleasant and professional- Especially on a sunday morning. I will be back for all of my service needs. Alex Fratello
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to provide us with this review and feedback about your recent experience with our Service department. Your input means a lot to us, and I am so glad that Mike was able to assist you with your oil change. Thank you for making the choice to come to see us, and I hope you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca