Reviews
First impression
My car was serviced on 10/08/2015 @ 4:30pm. Mike LaTerra was very professional and friendly. His smile said it all "Welcome to Honda, how can we help you" then the spoken words followed. I knew I was in good hands. Thank you again Mike!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for this great review and rating! Your satisfaction is very important to us, and I am so glad that Mike was able to take great care of all of your service needs in a friendly and professional manner. We really appreciate you making the choice to come and see us, and if there is ever anything that we can assist you with in the future, I hope you will let us know. Sincerely, Michael Porreca
Positive and friendly
Anthony was very friendly and accommodating the dealership itself was very comfortable. Ben the sales manager was very helpful when I had questions as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for letting us know about your recent visit to our dealership. Your feedback and satisfaction is extremely important to us, and I am so glad to know that your experience has been positive and friendly too. We really appreciate you making the choice to come see us, and I hope you will let us know if there is ever anything that we can do to assist you in the future. Sincerely, Michael Porreca
Purchase of a new car
The manager, Michael The sales officer, Hovig And the accountant, Marcie All went above and beyond to make our buying experience an extremely positive one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for letting us know about your recent visit to our dealership. I am so pleased that everyone was able to help you with your car purchase and make it a positive experience for you. Your kind comments are most appreciated and I hope you will contact us if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca
ONE YEAR ANNIVERSARY
I am now one years old as a DCH customer. I am greatful for Lisa DiZenzo, Mark Stephenson & Mike. I purchased my car and solely took my car to DCH NANUET for services. Lisa has put me rentals, assisted with road side service and makes sure I am okay. Despite my many complaints of the car itself having several issues. Lisa always takes time to listen to my concerns and even has the mechanics speak with me directly. Thanks for a great year Lisa and Mark. I am one years old.IF I KEEP THIS VEHICLE, it will ONLY be because I know you and Mark will help me when needed. You guys rock. BT
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this review and 5 star rating! Happy One Year Anniversary :) We really appreciate you making the choice to come see us. I am so glad to hear that the level of service you have experienced at our dealership has been exemplary. We strive to deliver customer happiness and I hope you will let us know if there is anything we can ever do to be of service to you in the future. Sincerely, Michael Porreca
Great
Sales person made this great I am a difficult customer but Fernando took the time to put me in the right car at the right price
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this great review and 5 star rating! We sure do appreciate you taking the time to let us know about your recent visit. I am so glad to hear that your experience was a great one and that Fernando helped you find the right car for you, and at the right price too. I hope you enjoy it, and please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca
Customer service is everything
I went in for my yearly inspection. Everyone was so friendly & professional. They even pulled my car up me when I was leaving. I would go back again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know about your recent visit to our dealership. I am glad that you received friendly and professional service. We really appreciate you coming in to see us, and hope you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca
review
Everything was fine, there was a little bit of a miss communication in getting approval to have work done. When I called to see if my car was ready, at least an hour after they said it would be done, they said it wasn't done and was waiting for approval. I think they forgot about it, when I think they should have tried harder to get in touch with me. I then had to wait longer to get my car back. Plus I think the parts and labor are very expensive.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Patti, thank you for your candor and feedback regarding your recent experience with our dealership and service department. I apologize for any inconvenience you experienced. We really appreciate you making the choice to some and see us. Your satisfaction is of the utmost importance to us, and I thank you for bringing this to my attention. Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca
Michael Dragan Salesman
This was my first experience with DCH Honda of Nanuet and it was a very pleasant experience. Michael went above and beyond to meet all of my needs, making me feel right at home. I would definitely recommend him for anyone looking for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Melanie, thank you so much for your kind comments and feedback about your recent experience with our dealership! I am so happy that your first experience with us was a great one and that Michael was able to help you with your car buying needs. We really appreciate you making the choice to come see us, and I hope you will let us know if there is ever anything that we can do to provide assistance for you in the future. Sincerely, Michael Porreca
David murphy
I went into Honda becuase I wanted a new car Dave worked with me to get me In the car he's a great salesman and very attentive. I would recommend him to anyone getting a car can be a slow process but he made easier on me. Maria in financing was also great she had a great personality and help me out. Thanks again guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for writing this review and letting us know about your recent visit to our dealership! I am so pleased that your experience was a pleasant one and that Dave and Maria were able to assist you with all of the details. We really appreciate your feedback, and hope that you will please let us know if there is ever anything that we can assist you with in the future. Enjoy your new car! Sincerely, Michael Porreca
2014 Accord
Outstanding survive and quality. My family has purchase 7 cars since 1993.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for letting us know this great feedback about your recent visit to our dealership Rick! Your family's continued patronage is really appreciated by us all. I am so glad to know that you have always received the outstanding service and quality that we strive for. I hope you will let us know if there is ever anything that we can do to be of service to you or your family in the future. Sincerely, Michael Porreca