Reviews
GREAT SERVICE
I have a 06 Ridgeline and also had a 08 Crv both purchased at Honda of Nanuet. I did not have a regular service rep till i met Dominick Garretson. To me Dominick is the BEST !!! I can call or stop bye anytime of the day and he will put my mind at ease. With any problem i may have with my truck he and his guys do great work.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Thanks so much for this terrific review! We really appreciate you coming to see us. I am so glad that Dominick has been able to assist you and has provided you with the high level of service that we are dedicated to achieving! Please let us know if we can ever be of service to you in the future in any way! Sincerely, Michael Porreca
Travis The Man
Was out looking one Sunday morning at car's and once I walked the lot at DCH and met some very informative people I knew I had to have my CRV. Travis was very patient and knowledgeable with all the questions I had with all the new things that are in cars these days and made it so easy for me to test drive and make my decision to say Yes to the Honda, and the day I came to pick the car up it was fast easy and painless and within a few minutes he as able to set up my Bluetooth and put me on my way to my very first brand new Honda!! Thank you all at DCH for your hard work!!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Thank you so much for taking the time to let us know about your recent experience with our dealership! I am so pleased that Travis was able to help you find the right car for you! Enjoy your new Honda and please do let us know if we can ever be of service to you in the future! Sincerely, Michael Porreca
"My Honda guys looking after my car and me!"
Joe and Michael...my Honda guys! A couple of years ago I bought a brand new 2013 CRV that I really like and love driving. My salesman, Michael Morris, had a lot to do with my making my mind to buy a new CRV, basically because he wasn't pushy nor full of corny jokes. Instead Michael displayed confidence in the product he represents. He also worked out a very fair trade-in price for my Hyundai. The other person that has made my Honda experience very pleasant is Joe Sanseverino (Service Dept). It's a bit of a drive for me to bring the car to Nanuet Honda, but I don't give it a second thought because when I drive out of there, I leave knowing that everything required to keep my car running safe and looking great has been done. Joe is sincerely friendly and happily answers all my maintenance questions and I just trust him. Another nice thing about bringing my car for service is the great free coffee, snacks and little waiting time. It's a friendly atmosphere and I'm glad I bought my Honda at Nanuet.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Thanks for this great review! We really appreciate all of this valuable feedback about your experience with DCH Honda of Nanuet! Joe and Michael are both great guys, we are lucky to have them on our team here. I am so pleased that they have both continued to provide you with the level of service that we always strive to achieve! Please let us know if we can help you in any way in the future, we will save some coffee for you! Sincerely, Michael Porreca
Great Service and Overall Experience
I have been going to Honda of Nanuet for years. I have purchased two cars there, a 2010 Accord and 2011 Pilot with Dan D'Angelo, it was a pleasant and easy experience. As with all cars, after the purchase, the service department is what will win the day and determine if you will go back for the next purchase. The service department couldn't be better. To start, they have a drive-in service area that makes the arrival process simple and shields you from the rain, snow and cold. They also have a spacious and clean waiting with coffee, WiFi, and TV, so that the wait never seems long. For years, I have worked with Dominick Garretson. I'm always greated with a smile and a hand shake. I have found that he has been trustworthy and he takes the time to be sure that you understand the work that needs to be done. He listens to my comments and makes sure the technicians are clear on the problem. I never feel like I'm getting pushed into unnecessary service. And I never get any surprises on the bill. It is his service, and attention to detail that will make me a repeat customer and to continue to recommend this dealer to all of my friends.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Thank you so much for taking the time to let us know about your recent experience with our dealership! You are right, follow-up and excellent service are such vital parts of being a great dealership. Thank you for such kind words about Dan and Dominick, we are lucky to have them on our team. We really appreciate you coming to see us, and I hope that you will let us know if we can ever be of service to you in the future in any way. Sincerely, Michael Porreca
Above and beyond a service call!
I have been using honda service since I bought my honda in 1998. I have been dealing with Dominick Garretson for many years. There is no one like him. He is always friendly, caring, knowledgable, honest and very professional. Being a single female, and not knowing much about the car and what needs to be done, Dominick takes the time to explain to me what is needed and reassures me that it is done in a timely fashion. He takes a lot of the stress out dealing with these issues. On occasions I have had emergencies and he has taken care of the situation as quickly as possible. I always know and can trust that the work is getting done correctly. I. have been driving for more years than I want to admit and I can tell you that I have never met such a great guy who truly cares about what he is doing and the customers he deals with on all levels. This is a trait that you rarely find now a days. I have recommended many people to honda and will continue to do this because of Dominick. Honda should realize what an asset he is to this dealership!!!!! I am so thankful to Dominick for all the wonderful years of making my experience a pleasurable one!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Wow! Thank you so much for this amazing review and glowing recommendation of Dominick! We really appreciate you coming to see us. Thank you for such kind words about Dominick, he is one of our best! I am so happy that you were given the great level of service that we always strive for. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Michael Porreca
Best Service you can get
I have been to Honda Service Depts from NJ all the way to Kingston and I have NEVER met anyone like Dominick Garretson at Nanuet Honda- there is not a question you can ask him that he wont take the time to answer fully - if he tells you something needs to be done on your car you know with 100% certainty that he is honest and knows what he is talking about- When you deal with him you will not be pushed into unnecessary work (like you get in other service departments) What he will do is tell you what you should do in the future on your vehicle - My husband has been very sick so he cant keep up with all the car issues anymore but Dominick has taken the burden off of us and I can just call and have him tell me what needs to be done- He is a true professional-But more than all the above he is a caring person who cares not just about your car but how you are doing- that is a trait rarely found in 2015- So needless to say we wont be bringing our car anywhere but to him- We are so thankful to him!!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Thank you so much for this wonderful review. We really appreciate the positive feedback and are so happy that your experience was such a pleasant one. I am so glad that Dominick was able to help you with any questions or concerns that you have about your car. We are always striving to deliver customer happiness, so please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Michael Porreca
greatest service advisor
I want to thank Dom Garretson for the best service I have ever gotten from a service or auto dealer. I have bought all of my (5) Hondas because of him. I know that when I am told something needs to be replaced or it will be going soon I can rely on his word because of his honesty and integrity. Dom Garretson is the ONLY person I trust to service my cars. Since dealing with Dom I have never been worried that there might be problems down the road and my cars are safe for me and my family to drive. He knows that I have my standards and the safety councils requirements that are law. He is very professional, courteous and understanding of clients needs. When something is wrong with my car I can be assured that it will be fixed the FIRST time the RIGHT way and that I am kept informed on its progress and costs. No need for multiple visits. Dom Garretson represents the characteristics required of auto techs and is and should be an example for all. I can not express adequately all the great qualities this man( Dom Garretson) exemplifies.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Thank you so much for this excellent review! We really appreciate you coming to see us, and are so pleased that your experience with our service department continues to be of the high calibre that we strive to provide to our customers every day! Thank you for the kind words about Dom, he is one of our best. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Jeff Jamison
Service Visit - a great experience
From the moment I walk into the service department at DCH Honda of Nanuet and I'm greeted by Dominick Garretson, the experience is a real pleasure. From his warm smile to his reassuring tone, from his in-depth knowledge to his real concern, he takes the stress out of the whole experience. I was just there yesterday for a problem with my 2013 Accord that wouidn't start and needed to be jump started twice recently. He told me exactly what the problem probably was and assured me that it would be checked out promptly together with a multi-point inspection of the car, to make sure everything was up to snuff. I waited in the lounge, and within 30 or 40 minutes he was back in the lounge with the completed paperwork informing me that the battery was replaced with a new one, under warranty, and that everything else was fine. He also told me that my car was waiting for me indoors! What an experience! A pleasure dealing with Dom, as always!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Thank you so much for taking the time to provide us with this fantastic review and 5 star rating. We really appreciate you letting us know about your recent experience with our service department. I am so glad to hear that you were helped by Dom and that the entire experience was stress free and pleasant as it should be. Thank you for such kind words about Dom. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Jeff Jamison
Wonderful experience
I recently moved to the area and needed to have an oil change and alignment for my 2012 Honda CRV. I was going to make an appointment at the Honda dealership that I usually deal with, but decided to give Honda of Nanuet a try since it was a lot closer. I was not disappointed. As soon as I drove my car up, I was greeted by Dominick Garretson. He asked what me what I needed done, took down my info, and told me it would take about 3 hours. Approximately 3 hours later, I got a call from Dominick that the car was ready. Dominick was a pleasure to deal with. He is very knowledgeable and honest. DCH Honda of Nanuet just gained a new customer!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Thank you so much for this super review! We sure do appreciate you coming to see us and giving us a try! I am glad to hear that Dominick was able to help you and that your experience was a pleasant one. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Jeff Jamison
GREAT! Easy, fast, Fun.
I came to Honda of Nanuet looking for a CRV, and the whole experience was great. You know when you walk into a dealership and you feel like the staff is sizing you up - definitely did not feel this way. Second, I was unsure of what features i wanted as well as what I could afford and the sales person (Mike LaTerra) walked me through all of the features of the different models and helped me decide what I needed/wanted/could afford. It was all very easy and straight forward and Mike made my time there enjoyable- which I'm happy about because I was sort of dreading it. All in all I am happy and satisfied, I got a brand spankin new car- with everything I wanted in it, and I didnt break my budget. Thank You Mike! I can't say enough nice things. I would recommend this dealership to anyone.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Thank you so much for taking the time to provide us with this 5 star review! We really appreciate hearing from you and are so happy that your recent experience with our dealership was a great one. I am so happy that Mike was able to help you find the car that you were looking for without breaking your budget! Thank you for coming to see us, and please do let us know if we can ever help you in the future in any way. Sincerely, Michael Porreca
