Reviews
I have been coming here may years!
I have been coming here may years! Wouldn’t go anywhere else! Always friendly and great service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Debbie! We appreciate your loyalty to Arnold Chevrolet over the years. It's great to hear that you consistently receive friendly and great service. We look forward to seeing you again soon. - The Arnold Chevrolet Buick Team
The service department always goes above and beyond.
The service department always goes above and beyond. They are always friendly, professional and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're happy to hear that our service department consistently exceeds your expectations with their friendly and professional assistance. Here at Arnold Chevrolet, we strive to provide the best experience possible. We look forward to seeing you again soon. - The Arnold Chevrolet Buick Team
I always receive prompt and courteous service every time
I always receive prompt and courteous service every time I visit Arnold Chevrolet. I have serviced my car here since I purchased it from this dealer several years ago.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience, Patricia! Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! - The Arnold Chevrolet Buick Team
Peter Tarantino and the team at Arnold Chevrolet are the
Peter Tarantino and the team at Arnold Chevrolet are the best. I received excellent service buying my vehicle. I highly recommend Arnold Chevrolet.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, AJ, for your excellent review! We're glad to hear that you received outstanding service from Peter and our team during your vehicle purchase at Arnold Chevrolet. Your recommendation means a lot to us, and we look forward to assisting you again in the future! - The Arnold Chevrolet Buick Team
Service Dept experience - This rates as one of the most
Service Dept experience - This rates as one of the most horrible Customer Service experiences I have ever had. They all need Customer Service training very badly. Just outright rude and have no manners. No "please", no "thank you". No common courtesy whatsoever. They don't acknowledge you when you walk in or walk out. You feel as though you are bothering them. No one even called me to update me on my vehicle.....I had to call them multiple times. The day I was told my car would be ready I was leaving work early but just decided to call to let them know and was then told it wouldn't be ready. Shame on me for asking for a "loaner" and was told "no we don't have any", just as plain as that! this is a vehicle I lease from this location and the problem with the vehicle was not of my doing. I'm paying for the lease, the part is not available until???...... and I have no car.. No apology or anything. Its now my problem........nice. Well the next week I call back and after being told again they don't know when it will be ready I tell them I have to have a loaner. I'm told "we don't have any". I refuse to accept this and what do you know just by pure coincidence someone just brought one back..........how lovely...really? In the end I go to pickup my car and I couldn't even get someone to tell me exactly where it was parked! I'm told go to the right..... check behind the gate.......come to find out it was in neither spot. God forbid one of them WHO WERE DOING ABSOLUTELY NOTHING BUT SITTING ON THEIR BUTT has the courtesy to walk out with me. NEVER AGAIN. Sales people here are great but the service is a punishment. Happy when my lease is over!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We truly appreciate your feedback regarding your service visit at Arnold Chevrolet. Our team understands your concerns about the customer service you encountered, and we assure you that we take this matter seriously. Our goal is to provide exceptional service and support to all our customers, including timely updates and assistance with vehicle repairs. We encourage you to reach out to us directly so we can address your concerns more thoroughly. Your satisfaction is important to us, and we want to make sure your future experiences are more positive. Thank you for bringing this to our attention. - The Arnold Chevrolet Buick Team
As much as I appreciate your response to my review I find it just ridiculous that you expect me to reach out to you to discuss this further. Once again no customer service. You should be taking the time to contact me not the other way around that’s how good customer service works but I see that is the response you give people when they do complain…. No effort on your end just the customers.
The repair department were nice.
The repair department were nice. I was confused why my engine still says repairs are still needed if I was already there to be fixed.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate you sharing your experience with our repair department at Arnold Chevrolet. We understand the confusion regarding the engine's notification about repairs still being needed. We aim to ensure clear communication and effective service. Please feel free to reach out to us directly so we can address your concerns more thoroughly. Your satisfaction is important to us! - The Arnold Chevrolet Buick Team
Chris Sadusky and the Arnold team are the best.
Chris Sadusky and the Arnold team are the best. I custom ordered my new ZR2 Silverado, Chris kept me up to date on the progress and let me know as soon as it came in. They gave me a fair price on the new truck and a fair price trading in my old truck. None of the stereotypical dealership games. Everything is upfront and clear. No hidden fees, no getting bounced around on financing. My family has purchased many vehicles from Arnold Chevy over the years and will continue to do so.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're glad to hear you had a great experience ordering your new Chevrolet Silverado ZR2with our team. It's wonderful to know that Chris kept you updated and made the process straightforward and transparent. We appreciate your loyalty to Arnold Chevrolet and look forward to assisting you and your family with your future vehicle needs. - The Arnold Chevrolet Buick Team
Sales Representative was professional and great to deal
Sales Representative was professional and great to deal with for the car. Our experience was great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're happy to hear you had a great experience with our sales representative at Arnold Chevrolet. We're committed to providing professional service and making car buying enjoyable. We look forward to serving you again soon. - The Arnold Chevrolet Buick Team
Ron Wood and Arnold Chevrolet are the best you could ever
Ron Wood and Arnold Chevrolet are the best you could ever ask for. I have worked for multiple dealerships and banks in the past, and had such a great time dealing with Ron it felt like it wasn’t real life. The price listed is the price before tax and fees on a pre-owned. No hidden down payment or required trade. NO REQUIRED FINANCING! Yes I was offered an extended warranty, but at no time did I feel pressured into buying anything or have to, just sat at Ron’s desk for maybe an hour tops before we were in our new lease returned preowned that was a steal compared to the jd power estimate!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re glad to hear that you had such a positive experience with Ron at Arnold Chevrolet. It's fantastic that we could provide you with a straightforward and pressure-free process while getting a great deal on your lease of a pre-owned vehicle. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We hope to see you again soon for your future automotive needs! - The Arnold Chevrolet Buick Team
John Locascio is an excellent salesman.
John Locascio is an excellent salesman. His knowledge of the products of cars and finance is first rate. That's why our family goes to him time and time again for his service and know how. Oh and by the way, he's a really nice guy too. Thanks again John for making everything work in our favor!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with John at Arnold Chevrolet. His knowledge and customer care truly make a difference, and we appreciate your continued trust in him. We look forward to serving you and your family again in the future! - The Arnold Chevrolet Buick Team
My first review of John Locascio was accidentally put in as a one star review, which was incorrect. I meant to put in five stars which I have corrected.. i’m sorry for the mishap John. I’ll see you again in the future for a new car. All the best buddy!!!