Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
914 lifetime reviews. Includes reviews of Competition BMW from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 3, 2018

    As always my vehicle was serviced with Competition BMW. I needed my brakes replaced and 4 new tires installed. Everything was completed quickly. I can???t... ask for anything better. Thank you for the continuous excellent service and the great value you place on my vehicles care along with my time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for your excellent feedback! We are so glad we had the opportunity to work with you again, and it is a pleasure to hear that Greg an...d the team ensured that your service was completed quickly and efficiently! It is our pleasure to serve you, and we look forward to continuing to offer you the same top-quality care in the future.

  • 5.0 out of 5
    November 28, 2018

    The professionalism and courtesy was beyond exceptional. Showrooms were spotless. My point person was Justin Martinez he handled my trade in and putting... in my new BMW. Joseph Saint-Val was my BMW genius. He spent over an hour sitting with me in my new car. He covered all the bases in acclimating me with my car. Joe was super professional and extremely knowledgeable. The last person I sat with was Helga Carroll who handled the financial segment.She was extremely knowledgeable and explained every little detail to me. All in all my experience at Competion BMW was perfect.

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    Shopped for a new car
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    Dealer Response

    Thank you so much for taking the time to share your experience with us! We are thrilled that Justin. Joseph, and Helga were so thorough in getting you... into your perfect BMW and ensuring that you were fully informed of each of its awesome features! We hope you are enjoying your new vehicle, and we hope to provide you with another exceptional experience when the time comes for your first service! Congratulations!

  • March 12, 2013

    I am writing this review because of my wonderful experience with the staff at this dealership.I traded my Mercedes Benz S550 for a certified pre-owned... 09 750i but had a few issues with it.After discussions with my salesman Jason and the pre owned manager Chris,I was able to switch into a 2010 750Li Xdrive.They bent over backwards to ensure that I was satisfied with my purchase.I am now extremely happpy with the new car and really do appreciate their efforts.Oh and by the way,the car looks,feels,drives and smells like NEW..

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    Shopped for a new car
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  • 5.0 out of 5
    November 24, 2018

    i met John Oliveira 8 years ago he was so professional and kind with the most amazing personality ! we travel from Brooklyn to this dealership just... to see him! we always know that John will always get us the best deal! i always highly recommend him to all my friends! thank you again for the most amazing car! John Oliveira you did it again! You are the best!!!!!!!!!!!

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    Shopped for a new car
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    Dealer Response

    Thank you so much for your wonderful review! We are so happy to hear of your confidence in John's efforts, and we are overjoyed that he has continued ...to impress you with his top-notch service and unbeatable deals for the past 8 years! We are thrilled that you love your new vehicle, and we are so excited for you to enjoy it!

  • 5.0 out of 5
    November 20, 2018

    This is my sixth BMW from Competition . I always have had a good experience with my purchases.Ii have worked with JoeDeinzer on five cars. Joe always goes... the extra mile to help me.He also follows up after the sale.I give Competition a perfect 10

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    Shopped for a new car
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    Dealer Response

    Thank you so much for your amazing review! We are honored by your continued loyalty to our dealership, and we are thrilled that Joseph provided you wi...th another 10/10 experience! We hope you enjoy your new vehicle, and we hope that you continue to confide in our team for your automotive needs for many years to come!

  • 5.0 out of 5
    November 20, 2018

    Excellent and efficient. Staff is friendly place is clean Car was cleaned after device and follow up was good. Will recommend to others looking forward... to a long relationship

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    Came in for service or repair
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    Dealer Response

    Thank you so much for your very kind words and recommendation! We are proud to have your confidence, and we look forward to continuing to provide you ...with the same efficient and thorough service in the future!

  • 4.0 out of 5
    November 17, 2018

    The work done on my car both covered and uncovered was excellent.The time it was in the dealership was too long. I brought it in on a Friday AM and picked... it up either Tuesday or Wednesday. My last 6 cars in the last 10 yrs. have been 3 BMW's, 1 Mercedes, 1 Corvette and 1 Audi. All have excellent service departments but the Audi and Mercedes amenities for customers waiting for their vehicles are better than Yours or Chevy's. I dealt primarily with Darlene Gula. She was courteous and professional.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you so much for taking the time to leave us this valuable feedback. We are delighted to hear that Darlene and the team ensured that your recent ...service was completed with excellence, and we are so appreciative of your recommendation. I would, however, like the opportunity to speak with you to discuss your concerns with our service department. At your convenience, please call me at 631-265-2208.Sincerely,Frank MontaltoService ManagerCompetition BMW of Smithtown

  • 5.0 out of 5
    November 16, 2018

    Would recommend the dealership to anyone I know who is looking for a BMW. The orientation was exceptional and look forward to working with the dealership... through my experience with my New X4.

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    Shopped for a new car
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    Dealer Response

    Thank you so much for your kind recommendation! We are so happy to hear that you had such a wonderful experience on the purchase of your new BMW X4, a...nd we are so glad that we had the opportunity to do business with you! We look forward to continuing to serve you and your automotive needs in the future!

  • 5.0 out of 5
    November 13, 2018

    A HUGE Thanks to the Entire staff especially Justin for making my experience amazing one. Justin was quick to figure what I needed and was able to quickly... get me the best deal out there. Justin went above and beyond to accommodate my needs in purchasing my vehicle, Excellent knowledge of vehicles and VERY friendly. I Would highly recommend his expertise to anyone in the market for a vehicle.CALL HIM ASAP! - David S

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    Dealer Response

    Hi David, Thank you so much for leaving Justin this incredible review! It is such a pleasure to hear that he was so thorough in ensuring that your nee...ds were accommodated and that you took home the perfect vehicle! We hope you are enjoying it, and we hope to provide you with another remarkable experience when you are ready for your first service!

  • 5.0 out of 5
    November 12, 2018

    Darleen , new to me, took care of everything I asked her to . Car was picked up and delivered on time . My X5 was returned cleaned

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    Dealer Response

    Thank you so much for your excellent feedback! We're thrilled that your first experience working with Darlene was as thorough and efficient as anticip...ated. We hope that you will continue to confide in our team for your automotive needs in the future! Drive safely.

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