Riverhead Toyota Hours
Riverhead Toyota is a full service new and used car dealership serving Eastern Long Island. We have a complete inventor
y of new Toyota and Scion vehicles. We also carry a full line of used cars from all manufacturers. Our Service department is here for your maintenance needs and our Parts department will help you find any Toyota part you're looking for. We're a family run business and strive to earn customers for life. Visit us online at or stop by for a test drive anytime.
"We are a family owned dealership dedicated to giving our customers an excellent buying experience."
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Great buying experience from start to finish. Ali was honest, knowledgeable and easy to work with. I would gladly recommend him to anyone looking for a... Toyota.
We met Ali almost immediately upon walking thru the door and asking the reception desk for help. He was so approachable and the dealership was not a high... pressure place. We were going to be away, but when we came back, after several no pressure phone calls, we went today and bought a 2020 Rav4, for a decent price. The whole dealership is run seamlessly. We also feel like we were really lucky to have gone on this journey with Ali. He's a really fantastic guy. Best car experience we have ever had.
Buying or Leasing a vehicle can be overwhelming and a bit scary. Being a big investment and taking on a responsibility of payments every month when your... use to none is quite a change. Ali Shah, sales representative from Toyota helped me find a vehicle that worked within my financial means as well as put me in my vehicle of my dreams. I couldn't be happier! And Matt, from the financial department only confirmed all to be true. Toyota from Riverhead went far and above being patient, kind and caring to me as a customer. I can't thank them enough.
Great experience from beginning to end. It was our first time at dealership and we would most definitely recommend it whether you are looking for new or... used vehicles.
I have been a loyal customer at RH Toyota for 15 years and over the last 5 years, the customer service has gotten awful. I will not be returning to this... dealership!!! I was shocked at my last experience....I even emailed the service relations manager and left 2 phone messages and she NEVER got back to me!?!? The water pulley pump BROKE off of the water pump while I was driving my 2016 Highlander (less then 50,000) on the highway! Luckily I made it to a gas station (it was 8 pm) and I had to leave the car there overnight. It was towed to Toyota the next morning and from the minute it arrived, it was a downward spiral. I know it was a freak situation that the water pump broke off, crazy things happen I know, BUT they way I was treated was totally insane. No phone calls back, no offer of a loaner car until the 3rd day it was at the dealership and a HUGE argument over what was under warranty and what wasn't. I still can't believe their focus was on the bill when my focus was on the fact that the water pump broke off of a 3 year old car with less then 50k miles while I was driving on the highway!! Not once, did one single person at this dealership apologize or express concern.
We just bought our third car from this dealership and our salesman Ali. He is very fair and helpful in all aspects of the sale. i highly recommend this... dealership and Ali especially. Thanks again for a great deal!! Love our Toyota's
Ali is cheerful and knowledgeable with a true sense of integrity & professionalism. He believes in what he does & it shows. Ali is always accessible,... helpful, and on your side.
This is my 4th time dealing with my regular Salesman Ali Shah. As always he did everything to buy what I wanted despite of initial rejected offers. went... home happy with car I really wanted and got good trade in amount.
Honest, professional, and friendly environment at this dealership. You don't feel pressurized or stressed. I have bought 3 cars from Ali Shah there and... have sent in many friends there. Ali and Riverhead Toyota have made me look good in front of my friends. They always call me and tell me this was not like the stressful experience at other dealerships; where they make you feel as if they are doing you a favor by selling you a car. I wish all dealerships were like this and had salesmen like Ali and his colleagues.
Ali and the entire staff were very friendly and extremely knowledgable. They answered all my questions thoroughly. They have gained my trust. Good dealerships... DO EXIST, right here at Riverhead Toyota.