Reviews
Honda cars will last you forever.
Arturo is the guy to see. Great dealership, very friendly, good people!! It took them no time at all to finish my car. I love being kept in the loop. Time went fast.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Beckye, Thank you for the review. We are glad your time with us was a fast and efficient experience. We hope to see you again here at Grapevine Honda.
A +++
Very professional...completed service sooner than promised. Thank you for the car wash! Will keep using you for future services! Glad you landed in Grapevine! Safe summer!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Neil, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Grapevine Honda.
Everyone was amazing
The entire staff was very friendly and extremely helpful. I really appreciate the great service that was provided and it always came with a smile
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Yanique, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Grapevine Honda.
It was great working with Jose, the Honda&&&&&&$&&
Great experience. Jose was a good guy, and the Honda team was a pleasure to work with, enjoyed the experience. It was great, and would recommend Honda to my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to work with you again here at Grapevine Honda.
Superb Service
Elvir Bajric did an excellent job from start to finish. He understood the problems I submitted in scheduling the work and my explanation in person. The service work was completed quickly with a high degree of professionalism. Elvir completed the transaction, and I was off in my car — all done in a morning. I also appreciated the courtesy Lift ride back to my home while awaiting the completion of the service. Great job, and I've already recommended you to one other Honda owner. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Jim! Thank you so much for the 5-star review and for taking the time to share your experience with us! We're so happy to hear that Elvir was so helpful and we'll make sure to pass this review along to him. Please let us know if there's anything we can help you with in the future.
Excellent service!
Michael was great to work with - super friendly and helpful! I’ll definitely work with him again, and will definitely send my friends and family to him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amit, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Grapevine Honda.
Greatness
Great shopping environment everyone is professional and very family oriented I have never seen a staff so close GM was very hospitable and welcoming continue to greet and treat your customers with Superior customer service ❤️ Go Grapevine Honda!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Grapevine Honda.
Great Service
We purchased our new (used) truck from Frank… couldn’t ask for better service from a Customer standpoint, both Sales Rep and Dealership. Highly recommend this place.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Craig, We appreciate the review. It was a pleasure to work with you here at Grapevine Honda. We hope to earn your business again soon.
Amazing Experience
My car buying experience could not have been better. Knowledgeable professional courteous and efficient. I would recommend this dealership to anyone. Great follow up also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robbie, Thank you for the review. We are glad you had a professional experience with us here at Grapevine Honda. We hope to work with you again down the road.
Excellent
Initial customer service was bad, no one was there to receive for 30-40mins but once sales representative arrived, it was smooth. Excellent support especially from ryan, Sergio
- Customer service 2.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Thank you for the review. We appreciate your patience in working with us. We hope to see you again down the road.