Reviews
Vance Robinson was an excellent salesperson, he answered
Vance Robinson was an excellent salesperson, he answered all our questions and he guided us to the exact vehicle we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Cadillac.
Tim Crenshaw is a phenomenal sales consultant who is very
Tim Crenshaw is a phenomenal sales consultant who is very knowledgeable of the product. He truly values you and treats you like a guest in his own home! He’s our car guy!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you found our staff was so knowledgeable and helpful!
Tim made my dream come true.
Tim made my dream come true. I felt very valued as a customer. He took me on the best test drive of my life. I came back so excited and ready to take my new car home!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, we are very happy to have provided you with such a positive experience!
Tim is the best sales person very patient and informative
Tim is the best sales person very patient and informative great experience!!! I would highly recommend to work with Tim Crenshaw.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience!
Had a great experience with Tim while helping my wife
Had a great experience with Tim while helping my wife with her new Escalade. He was professional, knowledgeable, and made the whole process smooth and stress-free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Cadillac!
Great dealership, great atmosphere and great service.
Great dealership, great atmosphere and great service. Tim Crenshaw is fantastic, definitely ask for him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Cadillac.
Great experience overall.
Great experience overall. Tim took the time to find me the exact vehicle that i wanted! No pressure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to leave a review for us at Jim Ellis Cadillac. We're happy we could meet your expectations!
Tim made buying a vehicle a breeze!
Tim made buying a vehicle a breeze! The process was fast, smooth, and hassle-free—highly recommend working with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Cadillac!
Excellent experience buying a Cadillac from Julius
Excellent experience buying a Cadillac from Julius Murray, I called in the morning and Julius was very professional collecting all of the information I found on line and made an appointment with him at 12:30. Great experience as I completed the transaction by 4pm and was driving home in my new XT4, Thanks!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was in this week for my 30K maintenance and all aspects
Was in this week for my 30K maintenance and all aspects of the appointment were efficiently well handled from scheduling to pick up. Paloma and the service tech kept me posted throughout the process. Well don as always. 5 STARS!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!