Jim Ellis Cadillac

The car buying process was fantastic and my salesman Jason took real good care of me. He truly made sure that I walked out happy and I felt like I got a great deal. The actual inside of Cadillac facility was so beautiful and I felt like I was getting a luxurious experience. Because of this experience, I will be recommending this dealership to everyone.

Horrible service department! My car was in service for 2 full weeks, and I’m having the same problem I had for which I took the car in for service. I don’t believe anything was done to my car. Brandon Black claimed it was test driven several times. That is absolutely a lie as I’m still experiencing the same drag and bumping that I took the car in for. Furthermore, I had to keep calling to get an update on my car. I should have taken it to Capital Cadillac. They are much more efficient and professional than Jim Ellis Service. Now four days in after picking up my car, I’m having the exact same problem and even more issues. I am convinced that after Jim Ellis having my car for 2 full weeks, absolutely nothing was done to fully diagnose the issue. They changed the oil and that was it, and I believe that was only done to account for why my car was there two weeks ago. Jim Ellis Cadillac service is by far the worst service department I’ve ever experienced. Now I’ve got to find another servicer to resolve the issues with my car.

Jason was great at helping me pick a vehicle, I went in looking for one thing and when that didn’t work he helped me find the perfect vehicle for me and I was beyond happy. 10/10 experience!

Very helpful, I have never ordered a car online, the sales person was knowledgeable and helped me from start to finish

The dealership was exceptional in all aspects of the order, trade, and delivery process. The order was processed timely and accurately. The trade was fair. The sale process and delivery was excellent. Salesperson Joseph Vahaba was very knowledgeable and professional. Joseph is above the best.

Excellent service from our sales representative, Joseph. He was informative, patient, knowledgeable and friendly. He walked us through the buying process with out any pressure. Overall 10 out of 10.

I drove up from Savannah GA with an appointment with Jason. He was a pleasure to work with. He was very knowledgeable as well as delivering exactly what I wanted. The entire staff (that I encountered) were polite and professional. Everything was handled within that one day and I was able to drive back home that night. I am very pleased with my decision to drive to Atlanta and I am loving my new vehicle.

Was a great experience with the whole team! They all were attentive and was very attentive to what I was looking for.

Great experience working with Jake, Joseph, and Rodney…. All were very attentive to needs and we left with a new vehicle when we had no plans to.

Professional and well run dealership. Everyone was extremely helpful and friendly throughout the entire process.