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Big Star Hyundai

(6,867 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award 2014 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (281) 724-5278 (281) 724-5278
Used (281) 519-7310 (281) 519-7310
Service (281) 557-6064 (281) 557-6064

Reviews

(6,867 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Big Star Hyundai from DealerRater.

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Great

This is 2nd car I buy from Ron Carter. I had a 2012 Hyundai Tucson, traded in for a 2014 because I really fell in love with all the features of the Tucson. I have leather seats, rear view camera, Sirius XM and now I have Bluelink. I have not used Bluelink yet but I know it is there for me whenever I need it. Thank you to Gary Crow for showing me how to use Bluelink and also for setting up my bluetooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

"Happy Hyundai Owner"

I am a first time Hyundai owner & very happy & satisfied with my 2015 Santa Fe Sport. Ron Carter Hyundai is a great dealership that makes all customers feel welcome. I had a very nice & pleasant experience with all 3 people I dealt with in my purchase. My salesman Juan Pena & his brother Lupe & the Finance manager Kerry Marsh were all very nice, pleasant & professional young men I dealt with that day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Genuine Hospitality

This dealership presented a professional atmosphere and friendly help in all areas necessary in providing me with 100% satisfaction. My expectations were exceeded greatly. I was greeted at the door, and escorted to an available sales representative that was prompt to help me choose the right car at the right price for my budget. I came to test drive a vehicle, and left in a brand new car the same day without a long waiting period in the lobby. Rudy Moreno helped assist me in finding the suitable car for my needs, and worked at making the price simply affordable. This was a nice experience from a group of people helping to make the process efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

"Great Dealership"

I bought my first Hyundai last week. Gary Crow was my salesman and he was awesome. I will recommend Ron Carter Hyundai. I love my 2014 Hyundai . Thank You, Tammy Love

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Dealership!!!!!

Our sales representative was totally awesome !!!! Tasos was amazing to work with during our purchase and I would highly recomend him to anyone looking to purchase a vehicle from Ron Carter in the future!!! He also followed up after the purchase. Thankyou Sincerely, Kristina Deitch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service!

Stephen, Blue, and James made me feel great about my car buying experience. They worked with me considerably to get a payment I felt good about. I plan on being a return customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good Service

Very Good Service. Helpful from begining to end. Totally recomend this dealer. I really enjoy the experience. I will definitely be a return customer to Ron Carter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

Ron Carter staff was very friendly and helpful. I got a great deal on the car I wanted at a payment I could afford. I will definitely be a return customer. I've already recommended them to a couple of friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Dealer!

Frendly and helpful persons,great service. Totally recomend this dealer. I really enjoy the experience to buy a new car. Thanks to all Ron Carter's team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service

Ron Carter had the exact car I wanted. The Sales Associate was very helpful and very friendly. I would recommend Ron Carter to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.