Reviews
All has been good except not keeping your word on fixing my so called ( taco holder )
All has been good except not keeping your word on fixing my so called ( taco holder )
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
I made my appointment for an oil change with pick up and drop off. Also Lincoln Courtesy wash. They had my car all day and brought it back not vacuumed or washed. The service was performed as expected but after having it all day I would’ve expected the courtesy wash to be completed. Not happy about that.
I made my appointment for an oil change with pick up and drop off. Also Lincoln Courtesy wash. They had my car all day and brought it back not vacuumed or washed. The service was performed as expected but after having it all day I would’ve expected the courtesy wash to be completed. Not happy about that.
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- Buying process
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- Quality of repair
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We had a very positive expierence! Talking with Tony was like being with an old friend even though we had just met! Sales manager Curtis was the same way! Friendly, knowledgeable and very accommodating! We would refer to friends! ??
We had a very positive expierence! Talking with Tony was like being with an old friend even though we had just met! Sales manager Curtis was the same way! Friendly, knowledgeable and very accommodating! We would refer to friends! ??
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I took my vehicle in knowing why it had a check engine light on as we ow. A repair shop. We had to bring to ford because it needed trans control Module and needed programming by ford. They charged me for diagnosing again and reprogram it and told me it would take care of the problem. Paid $480. Two days later same issue. Now a charge if $1300. Just very disappointing having to pay that much.
I took my vehicle in knowing why it had a check engine light on as we ow. A repair shop. We had to bring to ford because it needed trans control Module and needed programming by ford. They charged me for diagnosing again and reprogram it and told me it would take care of the problem. Paid $480. Two days later same issue. Now a charge if $1300. Just very disappointing having to pay that much.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Always quick and friendly They always can get me in quickly, and I appreciate the prompt service
Always quick and friendly They always can get me in quickly, and I appreciate the prompt service
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Was able to bring in after shake engine light came on after my oil change. They were able to take a look at it and reset it
Was able to bring in after shake engine light came on after my oil change. They were able to take a look at it and reset it
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Steve was friendly and courteous to work with. He got me started promptly and didn't have to wait too long for my oil change and tire rotation.
Steve was friendly and courteous to work with. He got me started promptly and didn't have to wait too long for my oil change and tire rotation.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I took my Ranger to Freeport Ford for warranty work and the conversation with Brad regarding that work was tense. He asked if I purchased my new Ranger from Freeport Ford (I didn't), but for warranty work, why would that matter? I explained that a bolt broke during installation of a truck bed cover and the installer said it is a warranty claim to repair and Brad replied, "They're not Ford" implying that Ford may not agree with that assessment. In the end, thankfully, Ford accepted the claim and the Service Dept. at Freeport Ford did a fine job making the repair that I'm happy with.
I took my Ranger to Freeport Ford for warranty work and the conversation with Brad regarding that work was tense. He asked if I purchased my new Ranger from Freeport Ford (I didn't), but for warranty work, why would that matter? I explained that a bolt broke during installation of a truck bed cover and the installer said it is a warranty claim to repair and Brad replied, "They're not Ford" implying that Ford may not agree with that assessment. In the end, thankfully, Ford accepted the claim and the Service Dept. at Freeport Ford did a fine job making the repair that I'm happy with.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sales associate excellent. Business manager not so great. Took way too long to complete a cash deal.
Sales associate excellent. Business manager not so great. Took way too long to complete a cash deal.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
They above and beyond to get it fixed the same day. Because i needed a vehicle
They above and beyond to get it fixed the same day. Because i needed a vehicle
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair