Freeport Ford

Brad was great he listened to my concerns and got my vehicle done It was a great experience

Very professional. They listened to my concerns. They kept me informed on the repairs Great service

I bought a certified used car that was supposed to be accident free, when I got it home I found various body parts that had been replaced, they refused to compensate me for lost value, I am reporting it to BBB, il dot, state of IL.

Appointments easy and timely to make. Friendly personnel. 15 words are too many to say nothing more

They do a good job. Great people I bought my truck there and have them service it. Very happy with them

Everyone was understanding about my concerns with a few small things and your service manager got me in early than I expected to get in for my service and your sales team was very helpful explaining some issues I was having with my computer All and all, I was very satisfied with the dealership and that's why I drive to Freeport for service rather than stay in Dixon for service. Also Tiesha has been helpful answering questions about warranty and financing and trust me that I have been recommending your dealership to people for several years Thanks again Harold

I enjoyed not being pressured And the on hands help and guidance I received after my purchase

Friendly and Affordable. Knowledge staff and clean environment. I would return if I need additional auto maintenance.

There was an exhaust problem on the Equinox my wife and I bought, but Freeport Ford got it in right away, and let us use a loaner while they fixed it. Really good service.

I had the car in for repair of a diagnostic code that came up. Picked the repaired vehicle up and within 60 miles of driving home, the same code came up. When I got home an hour later I called the repair dept (Brad Osbourne) left a message that the code just came up again-as they were closed at that time. Never received a call back from the message I left or any kind of follow up