Freeport Ford

I've always had a good experience at Freeport Ford. That is where I bought my F150 back in 2016. It was brand new and I have had excellent service ever since.

Great resource for car purchases, not my first, hopefully not my last!! Great vehicle, great price, great people!!

Explained everything on what was broke and what it would take to fix it and no problem getting a loaner for the day.

Brad was able to service my daughter's car on short notice. I appreciate the flexibility.

Steve rent beyond to help me out with my truck. He's the only one I will call on for now on.

Honestly the service was not good in your service department. I hesitated to even come there but was told that it had gotten better but I disagree and will not be returning Just because the light was not on in the car when they started it up doesn't mean anything. I was told that the light was not on and the error that they did see was optional to me if i want to fix or not. When i asked your "expert" he told me that is up to me he can't tell me what to do with my car, OK, well thanks for nothing Car is at another shop now as light is back on, and I will not be coming back to your business for anything. I also walked arwound in the rain for about 5 minutes before I had to ask someone to help me find my car that the servcie tech said was right outside.... not right outside soon the lady in the billing department jumped in to help also. after sales man had to ask the service guy (which was also extremely grouchy) he then said oh I guess its over here,,,, wow

Had an oil change and the checked out the battery. Since I believe that was the original one I had a new one installed.

They got me in at scheduled time and the work was performed in the time they estimated

Very easy to do business with. Prompt in returning phone calls. Their Valet Service is Top-Notch!

Website offers service hours until after 5pm. Scheduled service only to be called 5 minutes later and telling me there are no times available after 415pm. I agreed that I could hopefully make 415 work and then he argued with me on the time that HE offered. I was finally able to work out a time on another day to get my car in for a simple oil change. However, I did not receive a window sticker telling me how long the oil was good for and/or expectation of next visit milage nor was indicator on the vehicle reset. luckily, I thought to look and reset it later that day. I will be looking for better service departments in the Freeport area. I used to rave about Fairway Ford before it switched to Freeport Ford.