BMW of Lubbock

Gary Hays was so easy to work with and very knowledgeable. It put me at ease to know that a handshake and a person's word still means something.

Mr. Gary Hays provided us with excellent service. He was friendly, personable, and knew all the answers to our questions. He helped us tremendously! Thank You

Great team effort !! Michael Sanford is the best !! His associate , Coke Harmon is a quick learner . He took great care to make my experience on “car exchange day “ A positive and learning one for me. Do appreciate all the time Cole spent with me explaining all the new I needed to know abt the new car.

We have used Alderson BMW in Lubbock, Tx for many years now for our car purchases, service and repair. We highly recommend this dealership and have never had a bad experience. We really appreciate the professionalism of their service department and the Service Manager Gary Johnson. He and his service team are exceptional.

They are always willing to help and listen to what u need as far as a vehicle goes. Plenty of cars to look at. Great deals , very pleasant to go there.

Everyone I dealt with at the dealership was very friendly.. Very professional and knowledgeable.. All questions I asked were answered.. Justin Ware and his team took good care of us.. Christian V. was the technician for the Warranty repair and also programmed our new key..

Excellent service including valet pickup/delivery, inspection video, wash/vacuum and prompt communication during repairs and checkout. Routine maintenance plus recommended additional service performed quickly.

Alderson BMW of Lubbock is a fantastic dealership to deal with, with excellent customer service from their entire staff!! I would like to recognize my sales rep, Cole Harmon, who went above and beyond to help me find the perfect car I was looking for. I am very pleased with how I was treated with my purchase, from the sale process, to the very last step in the finance process. If you are in the market for a new or used vehicle and don’t want to deal with the pushing sales reps, stop Alderson BMW and ask for Cole Harmon. Cole and the rest of the staff will treat you with respect, and will make sure your buying experience is one of the best!!

Gary Hayes at Alderson BMW was outstanding throughout the buying process. His product knowledge and patience allowed me to find just what I was looking for in a vehicle. I have been a loyal customer of this dealership for years as they have always worked hard to earn my business.

We have done business with Anderson for several years. Every time we visit with them it is always been a family type visit. Everyone from the front reception desk to the service department have been exceptionally friendly and professional. Recently we worked with our salesman Morgan Mitchell. He was friendly, professional and very personable. We made a purchase and felt we were treated very well. We will continue to call Anderson friends.