Reviews
Great service appointment!
Great service appointment! Pawel was awesome as usual!. He needs a raise! Awesome customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review and trust in our team at Genesis of Naples! Safe travels ahead!
Excellent service, car was serviced and I was able to
Excellent service, car was serviced and I was able to have a loaner till the service was complete. I was informed of the progress.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your trust in Genesis of Naples! We are so pleased you received excellent service. See you next time!
Brad did a great job.
Brad did a great job. Delivered as promised. Car was spotless. Very knowledgeable about the GV70
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great to see that Brad and the Genesis of Naples team provided a flawless vehicle delivery and helped you get set up with the GV70. Enjoy the ride!
Tony was a wonderful salesmen.
Tony was a wonderful salesmen. He setup my car. Now I will use quick reference guide and play around with buttons.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad Tony and our sales team made sure you had all the right information before you drove off in your new car. Thank you for choosing Genesis of Naples!
Excellent service!
Excellent service! Working with Michael Colgan made our car buying process smooth and easy. He took the time to help us understand our options and provided us with the information we needed to choose the best car for our family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that Michael made your car-buying experience so smooth and easy. Thank you for choosing Genesis of Naples and for sharing your feedback.
service was performed in under one hour while I waited in
service was performed in under one hour while I waited in waiting room that provided beverages
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There is nothing better than a great review. Thanks for giving Genesis of Naples your business!
Staff is knowledgeable, helpful, and want to help
Staff is knowledgeable, helpful, and want to help customers get what they want. The dealership will be great when it is finished
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Linda, we're so happy to hear you had a great experience with our team. We hope to see you again at Genesis of Naples. Take care!
When the repair was going to take longer than expected
When the repair was going to take longer than expected the team made sure to provide transportation. Things happen, the outcome is the measure of a true commitment to Customer Service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear our team took care of you and ensured your transportation needs were met during your repair. Thank you for choosing Genesis of Naples and for sharing your feedback with us!
Service was great at Genesis they returned the car on
Service was great at Genesis they returned the car on time and service was very polite
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review means a lot to us, Angela! Thank you for choosing Genesis of Naples.
Genesis of Naples provided Valet service plus I didn’t
Genesis of Naples provided Valet service plus I didn’t have to wait weeks for it. The dealership kept me informed and returned my car within 4 hours.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted that our valet service and efficient turnaround time made your experience seamless! Thank you for choosing Genesis of Naples and sharing your satisfaction!