Reviews
Excellent experience from start to finish.
Excellent experience from start to finish. Vinnie Knows the meaning of providing an ethical deal. Already looking to buy a second car from them. They located and found the exact car. My daughter wanted within one day! Delivered at the following day. Can’t beat that for customer service especially in Southwest Florida!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with us at Genesis of Naples! We're delighted to hear that Vinnie provided such excellent service and helped find the perfect car so quickly. We look forward to assisting you again in the future!
Label did a great job, not only in getting my car
Label did a great job, not only in getting my car serviced but also showing where to get coffee, the rest rooms, etc. With the renovation going on and trailers everywhere I would have been lost in no time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Label made your visit smooth and enjoyable despite the renovations at Genesis of Naples. Thank you for sharing your experience, and we're here if you need anything else!
Peter Frank was excellent in handling the issue with the
Peter Frank was excellent in handling the issue with the GV80. He quickly figured out what needed to be done and arranged for the repair without delay. He also arranged for a ride to my work place. 100% satisfaction with the responsiveness and professionalism. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that Peter Frank provided excellent service and ensured a smooth process at Genesis of Naples. We appreciate your feedback and look forward to assisting you in the future!
They treat you well, answer your questions, help you
They treat you well, answer your questions, help you navigate learning about your new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you taking the time to leave Genesis of Naples this awesome review, thank you!
Very pleased with the service Genesis of Naples.
Very pleased with the service Genesis of Naples. The service was actually performed faster than expected and Genesis reimbursement was provided in days. The service team is always very professional, focused on customer satisfaction, quality service and expedience. CJ, is a perfect example of customer first and a wonderful representative of Genesis.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Genesis of Naples! We're delighted to hear that our service team, especially CJ, exceeded your expectations in both speed and professionalism. We appreciate your support and look forward to serving you again in the future!
Worked with JC, and had an excellent experience.
Worked with JC, and had an excellent experience. The service center was very busy but he took the time to make sure everything was resolved and went the extra mile.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that JC provided you with excellent service at Genesis of Naples, even during a busy time. Thank you for sharing your experience and recognizing his dedication!
Service was completed in a timely manner and I was
Service was completed in a timely manner and I was impressed with the staff efficiency of getting our car ready for our return trip. Well done, especially with all the remodeling being done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pat, we're delighted to hear that our team at Genesis of Naples provided efficient service during your visit. Thank you for the kind words and patience amidst our remodeling efforts!
Jorge was great, very responsive and kept me informed all
Jorge was great, very responsive and kept me informed all along the way. Appreciate the attention.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and your kind words for Jorge. Thanks from the Genesis of Naples Team!
Easy process, quick process.
Easy process, quick process. I came from Miami, I took 40 min, and then head out. Exceptional service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gilberto, we're delighted to hear that the team at Genesis of Naples provided exceptional service. Safe travels in your new ride!
Thank you to JC the Genesis service writer for an
Thank you to JC the Genesis service writer for an excellent experience. My appointment was 1 pm. Completed by 2:15
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that JC provided you with an excellent service experience at Genesis of Naples. It's great to know your appointment was completed promptly! Thank you for sharing this feedback.