Reviews
Jason is always available for questions and responds
Jason is always available for questions and responds quickly. Would not hesitate to recommend them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rich, we are glad to hear that Jason provided excellent service and information. Thanks for choosing Genesis of Naples!
Excellent responsiveness by Pawel and Peter Frank.
Excellent responsiveness by Pawel and Peter Frank. They helped us in a situation which required their immediate assistance. They are the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Pawel and Peter Frank provided excellent assistance during your visit to Genesis of Naples. Thank you for recognizing their efforts, and we're here if you need anything else!
Our salesperson, Brad Camino was great to work with.
Our salesperson, Brad Camino was great to work with. His eagerness to assist and help was exceptional. Thank you, Brad. Good luck with your career!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Brad provided exceptional service at Genesis of Naples. Thank you for the kind words and support!
VIP service department!
VIP service department! JC and Tim made the experience painless and were beyond accommodating. If I didn’t already love my GV70 I’d buy one for the service experiences alone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that JC and Tim provided such a seamless experience at Genesis of Naples! It's wonderful knowing our service department exceeded your expectations. Enjoy every moment with your GV70, and we look forward to serving you again in the future!
I had a very good experience with the service department
I had a very good experience with the service department and contact person I’m probably going to get another Genesis when my lease expires
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your positive experience with our service department at Genesis of Naples! It's fantastic that you're considering another Genesis when your lease is up. We're here whenever you need us!
The team was ready for me when I arrived, kept me updated
The team was ready for me when I arrived, kept me updated on the progress and shared all the service details. Easy Cheesy 😊
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your experience was smooth and informative with the team at Genesis of Naples. Thanks for sharing your feedback!
Pavel is the best.
Pavel is the best. It’s a very busy place. He always tries to accommodate me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Pavel and Genesis of Naples a five-star review! It was a pleasure to assist you.
First I want to Thank Ricardo for his help, he was so
First I want to Thank Ricardo for his help, he was so patient with us, even tho it was past his closing time, he still did not resist on helping us.. and I love my new car, am happy with.👌 thanks again Ricardo and your manager, I will definitely recommend Hyundai/Genesis of Naples👍🏽great job..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Ricardo and the team at Genesis of Naples provided such excellent service! Enjoy your new car, and thank you for recommending us. Safe travels ahead!
Very professional, easy to work with.
Very professional, easy to work with. Very knowledgeable regarding the vehicle. Actually care about the customer. Very fair on pricing. We srive 40 miles to this dealer even though we have a Genesis dealer near our house because Genesis of Naples is so superior to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making the drive to Genesis of Naples! We're delighted to hear that our team's professionalism and customer care stood out. It's wonderful knowing we could provide a superior experience, and we appreciate your trust in us. Safe travels until next time!
First class valet service - pick up and return.
First class valet service - pick up and return. Great service on the vehicle. Great wash, too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that you appreciated the valet service and car wash. Thanks for choosing Genesis of Naples!
