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GENESIS OF NAPLES

(732 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
New (855) 602-8165 (855) 602-8165
Used (877) 889-9606 (877) 889-9606
Service (877) 889-9874 (877) 889-9874

Reviews

(732 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jason is always available for questions and responds

Jason is always available for questions and responds quickly. Would not hesitate to recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rich, we are glad to hear that Jason provided excellent service and information. Thanks for choosing Genesis of Naples!

Excellent responsiveness by Pawel and Peter Frank.

Excellent responsiveness by Pawel and Peter Frank. They helped us in a situation which required their immediate assistance. They are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Pawel and Peter Frank provided excellent assistance during your visit to Genesis of Naples. Thank you for recognizing their efforts, and we're here if you need anything else!

Our salesperson, Brad Camino was great to work with.

Our salesperson, Brad Camino was great to work with. His eagerness to assist and help was exceptional. Thank you, Brad. Good luck with your career!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brad provided exceptional service at Genesis of Naples. Thank you for the kind words and support!

VIP service department!

VIP service department! JC and Tim made the experience painless and were beyond accommodating. If I didn’t already love my GV70 I’d buy one for the service experiences alone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that JC and Tim provided such a seamless experience at Genesis of Naples! It's wonderful knowing our service department exceeded your expectations. Enjoy every moment with your GV70, and we look forward to serving you again in the future!

I had a very good experience with the service department

I had a very good experience with the service department and contact person I’m probably going to get another Genesis when my lease expires

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear about your positive experience with our service department at Genesis of Naples! It's fantastic that you're considering another Genesis when your lease is up. We're here whenever you need us!

The team was ready for me when I arrived, kept me updated

The team was ready for me when I arrived, kept me updated on the progress and shared all the service details. Easy Cheesy 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience was smooth and informative with the team at Genesis of Naples. Thanks for sharing your feedback!

Pavel is the best.

Pavel is the best. It’s a very busy place. He always tries to accommodate me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Pavel and Genesis of Naples a five-star review! It was a pleasure to assist you.

First I want to Thank Ricardo for his help, he was so

First I want to Thank Ricardo for his help, he was so patient with us, even tho it was past his closing time, he still did not resist on helping us.. and I love my new car, am happy with.👌 thanks again Ricardo and your manager, I will definitely recommend Hyundai/Genesis of Naples👍🏽great job..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Ricardo and the team at Genesis of Naples provided such excellent service! Enjoy your new car, and thank you for recommending us. Safe travels ahead!

Very professional, easy to work with.

Very professional, easy to work with. Very knowledgeable regarding the vehicle. Actually care about the customer. Very fair on pricing. We srive 40 miles to this dealer even though we have a Genesis dealer near our house because Genesis of Naples is so superior to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for making the drive to Genesis of Naples! We're delighted to hear that our team's professionalism and customer care stood out. It's wonderful knowing we could provide a superior experience, and we appreciate your trust in us. Safe travels until next time!

First class valet service - pick up and return.

First class valet service - pick up and return. Great service on the vehicle. Great wash, too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that you appreciated the valet service and car wash. Thanks for choosing Genesis of Naples!