Reviews
Our salesman was wonderful.
Our salesman was wonderful. Never any pressure and he spent a great deal of time with us during the delivery process, showing us how everything works.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience with our salesman at Genesis of Naples was so positive and informative. Thank you for sharing this feedback, and enjoy all the features of your new vehicle!
Amazing Experience… all work was completed on time and
Amazing Experience… all work was completed on time and the scratches on the Drivers side door panel were removed!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your amazing experience with Genesis of Naples! It's great that our team could complete the work on time and address those scratches for you. Thanks for sharing your feedback!
Easy scheduling.
Easy scheduling. Good service while there. Only issue is at 5 the nite before you canceled my loaner. Poor form.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us at Genesis of Naples. We're glad to hear the scheduling and service went well, but we apologize for any inconvenience caused. Our courtesy vehicles are not guaranteed, as they are based on the type of service and availability. If you would like to discuss your experience further, please reach out.
Amazing experience.
Amazing experience. None of the games of other dealerships. They work with you to get the best deal for you and your situation. Refreshing experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Timonga, we're delighted to hear that you had an amazing and refreshing experience with us at Genesis of Naples. Thank you for your kind words!
Great costumer service can’t complain, it was a wonderful
Great costumer service can’t complain, it was a wonderful experience. I recommend at all times
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your confidence in Genesis of Naples, and for your business. We are grateful to have you as a customer!
Jason was professional, accommodating and great to work
Jason was professional, accommodating and great to work with as we purchased our new GV80. Highly recommended Jason and Genesis of Naples!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jason provided such a professional and accommodating experience during your Genesis GV80 purchase at Genesis of Naples. Thank you for the recommendation, and enjoy your new vehicle!
I don’t think that the Genesis buyer feel comfortable
I don’t think that the Genesis buyer feel comfortable over there Maybe the new building will help
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback. We always strive to ensure our guests are comfortable at Genesis of Naples, so if you would like to share any further details, we would love to hear how we can improve moving forward.
Dealership performed all the necessary repairs and Peter
Dealership performed all the necessary repairs and Peter was very pleasant to work with, however, having to leave your vehicle for almost one month is unacceptable. Genesis did cover my rental, and that is much appreciated, but getting parts to the service department should be a priority.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
While I'm glad to hear that Peter provided pleasant service and the necessary repairs were completed, I also understand how frustrating it must have been to wait for almost a month. We appreciate both your patience and feedback regarding parts availability and invite you to reach out if there's anything else you'd like to discuss. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com
The sales person we work was excellent and did a great
The sales person we work was excellent and did a great job of waiting the vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shirley, we're delighted we could deliver an excellent experience! Thank you for working with us, and enjoy the new ride. - Genesis of Naples Team
They were very accommodating and squeezed me to meet my
They were very accommodating and squeezed me to meet my tight schedule. They do great work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a pleasure to assist you at Genesis of Naples! Thanks for stopping in and leaving a five-star review.