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GENESIS OF NAPLES

(732 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
New (855) 602-8165 (855) 602-8165
Used (877) 889-9606 (877) 889-9606
Service (877) 889-9874 (877) 889-9874

Reviews

(732 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It always a great experience, great employees very polite

It always a great experience, great employees very polite and knowledgeable, hey understand my need and concern. I definitely recommend this service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Francis, we're delighted to hear that our team at Genesis of Naples provided you with a great experience. Thank you for recommending us!

The team was very friendly, helpful, and thorough at

The team was very friendly, helpful, and thorough at every turn and appeared to be dedicated to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Laurence, we're delighted to hear that our team at Genesis of Naples provided you with friendly and thorough service. Thank you for recognizing their dedication!

Attentive staff, comfortable waiting area, speedy

Attentive staff, comfortable waiting area, speedy service, and great service advisor. Overall, a nice experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had a pleasant experience with our attentive staff and comfortable amenities at Genesis of Naples. Thank you for sharing your feedback, and we look forward to serving you again!

Brad was a huge help.

Brad was a huge help. I told him what I was looking for and he showed me exactly that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for putting your trust in Brad and the Genesis of Naples team! We're so glad you found what you were looking for—enjoy the ride!

Always professional.

Always professional. Great service. Always accommodating. Staff attentive and keeps you informed. Comfortable waiting area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bhance, thank you for the fantastic feedback! We're delighted to hear that our team at Genesis of Naples provided attentive service and a comfortable experience. We appreciate your support!

Dave was respectful, professional and easy to work with.

Dave was respectful, professional and easy to work with. Follow up was great and he got me a good deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Dave provided you with respectful and professional service at Genesis of Naples. It's fantastic to know he secured a great deal for you, and we appreciate your feedback!

Peter was very well informed, explained the process, and

Peter was very well informed, explained the process, and was very understanding of this old lady. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Peter provided such a supportive and informative experience at Genesis of Naples. Thank you for sharing your kind words, and we're here if you need anything else!

He was nice and good with us.

He was nice and good with us. He had the car ready to go for us to test drive. Everything was smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that everything went smoothly during your visit at Genesis of Naples! It's great to know the team had the car ready for you and provided a pleasant experience. Thanks for sharing your feedback!

KC was my service advisor and was great to work with.

KC was my service advisor and was great to work with. Nice areas for waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your kind review warms our hearts! Thank you from the Genesis of Naples Team.

The dealership was fair with their negotiations, and they

The dealership was fair with their negotiations, and they were very good on explaining all the intricate parts of the car in the various devices to help you get the most out of the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Donald, we're glad to hear that our team at Genesis of Naples provided clear explanations and fair negotiations. Enjoy getting the most out of your new vehicle!