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GENESIS OF NAPLES

(734 reviews)
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday 11:00am–4:00pm Closed
New (855) 602-8165 (855) 602-8165
Used (877) 889-9606 (877) 889-9606
Service (877) 889-9874 (877) 889-9874

Reviews

(734 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They were knowledgeable, professional, welcoming and

They were knowledgeable, professional, welcoming and fair. I came away satisfied with my purchase Enough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Genesis of Naples Team

Amir, the person who was responsible for my satisfaction

Amir, the person who was responsible for my satisfaction was fantastic. Totally professional and knowledgeable and a pleasure to communicate with. Could not have a better person representing your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Amir will be so pleased to see this glowing feedback! Thank you for taking the time to let others know what being a guest with Genesis of Naples is like. If there is anything else we can do for you, please let us know!

courteous and pleasant staff, excellent waiting room and

courteous and pleasant staff, excellent waiting room and refreshments, and most importantly top notch service. I would highly recommend this dealership to anyone. The dealership is always immaculately clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Genesis of Naples team. Drive safely, and we hope to see you back again down the road!

Very professional and a pleasure to do business with.

Very professional and a pleasure to do business with. Very knowledgeable and friendly and sincere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate your support and hope to see you back again at Genesis of Naples!

Consumer response

Great place to business with great friendly staff

Jason my salesman made this purchase seamless… my Genesis

Jason my salesman made this purchase seamless… my Genesis GV70 is an impressive vehicle. Great dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for this great review of Genesis of Naples! Jason and the team are thrilled to have your trust in our business. Enjoy the new Genesis GV70!

The were efficient and helpful when taking care of my

The were efficient and helpful when taking care of my concerns. Thank you for your service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review of us here at Genesis of Naples. We appreciate it!

Extremely considerate and helpful .

Extremely considerate and helpful . Delivered vehicle in timely matter. Great customer service . Spent unlimited time familiarizing me with all the bells and whistles of my new car. Suggested another training session as there are so many features offered.My salesperson was knowledgeable and beyond kind throughout the purchase process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this kind review of Genesis of Naples! Our team is dedicated to providing efficient and supportive service to our clients, so your feedback lets us know that we are meeting that expectation. Please don't hesitate to reach out if there is anything else we can do for you!

Great dealership and great service advisor Aamir, who has

Great dealership and great service advisor Aamir, who has made it so convenient for me to get my G80 in tiptop shape, much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for this great review of Genesis of Naples! We are glad to have you as a customer.

This was a tricky transaction and TJ made It all easy.

This was a tricky transaction and TJ made It all easy. He knew about flood discounts I was Unaware of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're elated that TJ offered expertise that helped make your experience so smooth! Thank you for working with us at Genesis of Naples. Safe travels, and we'll see you next time!

Personal and responsive service was provided on my

Personal and responsive service was provided on my initial visit. Highly recommend them to others Look forward to my next visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Genesis of Naples! We can't wait to assist you again in the future!