GENESIS OF NAPLES

Found the car we wanted.treated us well as usual. Rob and John are good.

Very professional and courteous. Our salesman Phillip McKowen was top notch and I would highly recommend

Extremely accommodating to customer’s request. Very professional staff from sales to service department. A great experience.

Ricardo was the best salesperson in a long time of car purchase. Great job Ricardo!!!!

Second vehicle purchase from this dealer. Great and efficient experience, never a problem. Have recommended the dealer, and salesman, to many friends.

Exceptional sales experience. Up front, honest, provided all available rebates. Sales rep, David Kruse very attentive, responsive and helpful. Manager, Michael Champer, equally responsive and helpful.

Very pleased with service, it took more time than expected but that was my fault. I missed my 6000 check up. Lots to do. Amir was a good guy it was not meeting him.

I bought a new Genesis GV80 in 2021. I love this car. I follow my service plan according to the plan agreement. I can not say enough positive comments about Pawell. He is respectful and always nice. My car is always ready at the time stated. All the service has been done. Then to top it off, my car is returned washed and cleaned inside immaculately. Genesis of Naples is a wonderful company to do business with. The reason being they hire top not service specialists. Oh, one other comment. I had a service light come on…return car to service immediately. It scared me because the car was new. I called Pawell and he said yes come right over. He figured out the issue immediately. I didn’t tighten my gas cap enough. He was so nice about my error. He handled this situation so beautifully. Kudos to you Pawell.

From our initial handshake, we knew Arlington Fritz was the best Genesis of Naples has to offer. Arlington was very patient with us and as seniors it is so appreciated. He went over all of the special features of this awesome vehicle,G90. Arli was able to deliver our car to our home and this gave him a second chance to give us instructions. After an hour and a half and making sure we were comfortable with driving this machine, we said goodbye. Arli has reached out to us since we purchased the car to make sure we did not have any issues. Of course, we have him on speed dial ! Genesis of Naples is fortunate to have Arlington on their team. Thank you, Arli for being on our team too. Karen and Bob Birzell

I have a 3 year history with this dealership and have had excellent service. I had a glitch on my last visit, but my concerns were addressed. I have had no further issue with my car. I appreciated the follow-up call from the service technician to make sure I was satisfied. I did have a big issue with the phone service. Push one, push two, etc. Six minutes later I ended up being transferred to some car mall in Ft. Myers! I decided to drive over rather than begin the phone process all over.