Reviews
Outstanding service.
Outstanding service. Car was picked up on time and delivered on time. We we love the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome review of Genesis of Naples! We are happy to hear our team delivered five-star service.
Friendly helpful took time to teach me the features.
Friendly helpful took time to teach me the features. Brad was courteous and professional. Liked him a lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for giving Brad a shoutout! We are glad that the team was friendly and professional. See you again next time here at Genesis of Naples!
fIND NAPLES GENESIS
This is easily the best car buying experience in my life! I was greeted warmly by Vinnie and he proceded to really listen to what I wanted. He was professional in the best way possible. I drove home three hours later with the car I always wanted at a cost I could afford. Vinnie and Lance expedited the whole procedure in a breath. THIS IS THE PLACE TO BUY YOUR DREAM CAR!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you had such a positive experience. Enjoy your new ride!
Friendly, fast and totally customer focused.
Friendly, fast and totally customer focused. Aamir is always smiling and makes the entire experience enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's so great to hear that Aamir was a delight to work with! Thank you for the 5-stars from all of us at Genesis of Naples!
Aamir is extremely helpful.
Aamir is extremely helpful. Service team is very professional. Service team is very reliable and I fully trust them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! Aamir and the rest of the Genesis of Naples team appreciate your continued support!
Highly professional in all regards from the sales process
Highly professional in all regards from the sales process to the delivery of my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our team is always here to help you out! Thank you so much for supporting Genesis of Naples and please let us know if you need anything down the line!
They NEVER answer their phone or RETURN calls.
They NEVER answer their phone or RETURN calls. The WORST dealer I’ve ever dealt with!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I’m sorry to see that you were not satisfied with your experience. However, I believe this review is meant for the Genesis of Fort Myers locations, as it shows you worked with Michelle Leon, who is not part of our team. I encourage you to reach out to them, but if there is anything else I can help with, please feel free to contact me. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com
I apologize for any mix-ups here and would like to know who you worked with, as we do not have a Michele Leon at our location. Please contact me directly when you can. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com
No this review was meant for YOU, Genesis of Naples! I looked at a GV70 at Genesis of Fort Myers but did NOT buy it from them since they wanted $10,000 over MSRP!!!!
Genesis of Naples Sales and Service is tremendous !
Genesis of Naples Sales and Service is tremendous !!! Rob R. in Sales & Pawel B. the Service Manager make it all happen over there. It is an exceptional experience from vehicle purchase/delivery through 21 months of great customer service. Never a problem or an issue when you work with the best in the car industry. Keep up the good work and excellent service. Thanks, Scott W. (2021 Genesis G70 3.3 T owner)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott, congratulations on the new 2021 Genesis G70 3.3T! We are thrilled that Rob, Pawel, and the rest of our Genesis of Naples team were able to make the car-buying experience so wonderful. It was our pleasure doing business with you and we hope you enjoy the ride!
On time and clean environment for a waiting area.
On time and clean environment for a waiting area. Scheduling was easy via the app.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel, thank you for the review! We appreciate your support and hope to see you back again at Genesis of Naples. Safe travels!
Dealership was easy & convenient to find.
Dealership was easy & convenient to find. Kelly, the receptionist was most accommodating. The facility was clean & neat. Arlington was prompt and handled the transaction expeditiously.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We appreciate your support and hope to see you back again at Genesis of Naples. We will be sure to pass on the kind words to Kelly!
I would recommend others to contact Genesis of Naples.
I will recommend Gensis of Naples to thers